Warranty Support From Wholesale Dealers
We are in the final stages of purchasing a new travel trailer and, in addition to local dealers, have gotten quotes from a few of the larger high volume "wholesale" dealers out of state. While I like ...
Forum Discussion
Dealers are not contractually obligated to warranty unit they didn’t sell… RV service is like lawn mower service in that everyone needs service at the same (in season) time…
Comments like this are basically not true to partially true…
“Some local dealers will warn you that if you buy from one of the larger nationwide companies, they won't service your trailer....mostly just nonsense. Any good, reputable dealer will provide service. IMHO, if the dealer sticks to the game playing, I wouldn't be interested in dealing with them anyway. “
More correctly dealers will warn you that if you buy from one of the larger nationwide companies, they won't service your trailer.... this is mostly true for your local dealer that you bypassed on the buying end of the deal… he may agree to do the work as a fill in as time allows between his own customers…
As a buyer playing games with the dealer, then buying somewhere else and expecting the dealer you stiffed to not play the same game and now treat you like a loyal customer is wishful thinking for the most part…
But the truth be known some dealers out there are run by better men than some of the public they deal with, and will try to service you as quickly as possible… but if you bought foreign you have to remember, you do not deserve the same treatment that his own loyal customers, you shouldn’t expect it, and the dealer has no obligation to you as he does for someone that bought from him, and you shouldn’t treat him as if he does…
Any strong opinions,,, I would be very mad if my warranty work was delayed or waiting while warranty work from another local person who bought from a faraway dealer to save money was being serviced on anything but fill-in time…
OP make sure to seemingly thousands in savings don’t slip away between transportation cost, your local and state taxes or any hidden fees that are all inclusive on a local deal… on three attempts the real savings would have been rather small for me…
Also consider many of those deals are sight unseen purchase, not cancelable, and paid in full prior to delivery… it is equivalent to buying AS/IS with a questionably warranty…
On the slight chance there is a problem you own it regardless…
Your selling dealer should be the one doing your warranty work when you are home (mileage is immaterial here (just was it was during the purchase phase)), he should not be pushing the profit sucking work off on another dealer to give himself an unfair advantage in the pricing market ( that is exactly how he works)…
http://www.rv.net/forum/index.cfm/fuseaction/thread/tid/27580085/srt/pa/pging/1/page/1.cfm
Comments like this are basically not true to partially true…
“Some local dealers will warn you that if you buy from one of the larger nationwide companies, they won't service your trailer....mostly just nonsense. Any good, reputable dealer will provide service. IMHO, if the dealer sticks to the game playing, I wouldn't be interested in dealing with them anyway. “
More correctly dealers will warn you that if you buy from one of the larger nationwide companies, they won't service your trailer.... this is mostly true for your local dealer that you bypassed on the buying end of the deal… he may agree to do the work as a fill in as time allows between his own customers…
As a buyer playing games with the dealer, then buying somewhere else and expecting the dealer you stiffed to not play the same game and now treat you like a loyal customer is wishful thinking for the most part…
But the truth be known some dealers out there are run by better men than some of the public they deal with, and will try to service you as quickly as possible… but if you bought foreign you have to remember, you do not deserve the same treatment that his own loyal customers, you shouldn’t expect it, and the dealer has no obligation to you as he does for someone that bought from him, and you shouldn’t treat him as if he does…
Any strong opinions,,, I would be very mad if my warranty work was delayed or waiting while warranty work from another local person who bought from a faraway dealer to save money was being serviced on anything but fill-in time…
OP make sure to seemingly thousands in savings don’t slip away between transportation cost, your local and state taxes or any hidden fees that are all inclusive on a local deal… on three attempts the real savings would have been rather small for me…
Also consider many of those deals are sight unseen purchase, not cancelable, and paid in full prior to delivery… it is equivalent to buying AS/IS with a questionably warranty…
On the slight chance there is a problem you own it regardless…
Your selling dealer should be the one doing your warranty work when you are home (mileage is immaterial here (just was it was during the purchase phase)), he should not be pushing the profit sucking work off on another dealer to give himself an unfair advantage in the pricing market ( that is exactly how he works)…
http://www.rv.net/forum/index.cfm/fuseaction/thread/tid/27580085/srt/pa/pging/1/page/1.cfm
