Who in the Southeast US is happy with their Lance Dealer?

It will be interesting to see how Lance evolves under ownership and management of REV Group.

Brad,

I also have been to Ocean Grove RV a number of times shopping. I looked very closely at a couple of their Lance models before I decided on the recently acquired Host Cascade. Ocean Grove is about an hour north from our place in Florida. I've talked to the sales people and they apparently give priority to customers who buy a camper from them, no matter how busy they are.

My brother in law and sister bought a Lance TC from Bankston in Huntsville and have had at least 2 significant delays with warranty work. I don't know how flexible Lance would be with third party warranty and repair, but that is pretty much what I have to deal with if my new camper needs a warranty fix.

You also are extended an invitation to come by if you head towards St. Augustine.

Larry

Brad - Ocean Grove in St Augustine FL might be closer to you ... I did not buy my Lance there, but have been in for service and a warranty repair a few times. Good service, and pretty friendly group.

They expanded a few years ago and have a pretty complete line of Lance TC and TT products on the lot. As I recall it, they only sell Lance, not a multi-product dealer. I've never dealt with the sales department - but it appears to be a very low-key, low-pressure dealer - altho that's just a gut reaction from walking around the yard while my Lance was getting 'a fix' ...

Let us know if you decide to head that way ... :) Bill & Genie

Truck Camper Warehouse........It would also be a good road trip!

Although you are looking for a dealer in the southeast, if close enough I also recommend Truck Camper Warehouse. Bill is a great guy, loves truck campers, knows them inside and out and will treat you right.

I bought my first Lance 835 in Sevierville TN, dealer is gone now. I traded it for a 1050S in Chattanooga (fish-n-fun). good folks but mostly know boats but sell Lance campers. Never had any service done due to 4 hour round trip from Huntsville. Bankston in Huntsville now sells Lance campers but their service is backed up for several months due to volume. The are good at selling but no so much in repairing. I shopped with them prior to trading with fish-n-fun. Nice people but I took 2 hours to walk their sales staff around the TCs and teach them about TCs. Bankston just recently started selling TCs and now carry several brands.

Hey Brad, Truck Camper Warehouse in NH just took Lance back on and no sales tax in NH. Bill and his son are good to deal with.

Bought mine from Lazydays.com out of Tucson. They have a location in Tampa Florida as well. The place is huge, even has a campground you can stay in as long as you need to test out your new RV. No one could come close to price either, I tried. I sent their quote to every Lance dealer within 900 miles of my place and the closest price was $2,000 more. Lots of 'extras' were included, not sure if they were negotiated or just tossed in. Stuff like $200 store credit at their parts counter, dinner at the restaurant in the RV park, etc. Also, their maintenance facility is open 24/7. I was camping/testing my new RV in their campground and had a slider problem on Sunday morning. (I picked up the RV on Saturday). I called my salesman at 7am, he answered. He asked what the camp site # was and within minutes 2 techs in a golf cart were at my site. Turned out to be two problems; the batteries were bad and a circuit board for the wireless remote was intermittent. Both were fixed within the hour and not one bit of extra paperwork needed. Their shop has 230 RV service bays and each looks like a hospital theater, they are just that clean, well lit and orderly.
At least all this was true in 2012 when I bought mine in Tucson and my salesman told me the Tampa dealership was over twice as big as the Tucson one was; 128 acres! I made all the sales negotiations on line, drove 900 miles and everything was as they said it was and more. No hidden surprises. A very good experience.
https://www.lazydays.com/locations/florida/tampa-florida