Butch50 wrote:
Couple of days ago installed a wireless backup camera on the camper.
Today received my 36" Super Truss. Didn't come through very well as it was supposed to be delivered yesterday and then they took it back last night for an inspection. They delivered it today and I asked what the reason for not delivering yesterday and the box had come opened and spilled out the contents. So they put it all back into the box and sealed it up and delivered today.
Well when I opened it up it was messed up a lot of the paint was scratched up. The bracket that hold the 7 pin plug was bent and the paint was cracked off from it. There was no packing on the inside to keep the pieces from rubbing each other and they had rubbed quite a bit. The decals were messed up and some of them were missing. I ordered it from Tweety's so I called them and told them what happened and they told me there is supposed to be packing material inside to protect it. They are getting another one on the way to me and having the shipping company pick this one up so went back out to the shop and packed it all back up and it is sitting in the garage whating for the shipper to pick it up.
Bummer!
I hate when that happens. If it was cosmetic only, you might ask Tweety's if they will comp you back some of the cost. After all, they will have to pay for another complete ship round trip and then resell that one as used or damaged for a mark down. Plus all the trouble to do the paper work. Maybe 50% off or store credit.
