Ford's answers to the NHTSA 6.7 Investigation
There was a request for a link to Ford's answer's to the NHTSA investigation posted on a previous thread, since closed. Here is the link: Ford's NHTSA Answers to the 6.7 investigation This PDF i...
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It still seems that some of the VW dealerships have not gotten with the program and still try and screw customers for $8,000 repairs, while VW of America is desperately trying to avoid a recall on these TDI diesels for HPFP failures. In other words, they are doing the warranty work begrudgingly, only to hopefully avoid a full on expensive recall campaign, and unsuspecting customers will get fleeced.
My advice to ANYONE that has a Bosch HPFP failure is to pull the pressure sensor off the HPFP with a couple of torx screws, and take pictures of metal filings inside the pump. If the metal filings are there, immediately file a claim online with the NHTSA BEFORE you take your car in for service.
Upon dropping your car off at the dealership, notify the Service Manager that you've filed a complaint with the NHTSA for a dangerous motor stall condition on your car, and that NHTSA and VW of America will be contacting them shortly for compliance in the repair. The complaint file number is EA11003, leave that complaint # with the Service Manager and advise him that it has been escalated by NHTSA as an Engineering Defect on the HPFP. BTW, Ford is under the same investigation, any vehicle manufacturer that has diesel vehicles in the USA is under investigation, including Ford, Chrysler/Dodge and GMC, as well as MBZ, BMW and Audi.
My advice to ANYONE that has a Bosch HPFP failure is to pull the pressure sensor off the HPFP with a couple of torx screws, and take pictures of metal filings inside the pump. If the metal filings are there, immediately file a claim online with the NHTSA BEFORE you take your car in for service.
Upon dropping your car off at the dealership, notify the Service Manager that you've filed a complaint with the NHTSA for a dangerous motor stall condition on your car, and that NHTSA and VW of America will be contacting them shortly for compliance in the repair. The complaint file number is EA11003, leave that complaint # with the Service Manager and advise him that it has been escalated by NHTSA as an Engineering Defect on the HPFP. BTW, Ford is under the same investigation, any vehicle manufacturer that has diesel vehicles in the USA is under investigation, including Ford, Chrysler/Dodge and GMC, as well as MBZ, BMW and Audi.
