Ford's answers to the NHTSA 6.7 Investigation

ricatic wrote:
Ninerbike's news about the VW letter has found it's way into the FTE discussion. I wonder how that will go over at FTE? They are basically blind to the real world facts that the pumps are very much the same internally. I do not expect such an admission of "manufacturer shortcomings" to come from Ford any time soon...

Shame on Ford

Regards

Something needs to be clarified here... VW of America does not send this email out to everyone with a TDI... I specifically emailed them requesting the information... on the internet, and they politely called me back and told me that my V6 TOUAREG has a 10 year, 100,000 mile warranty on the HPFP and the injectors. This is for 2011 and 2012 VW Touareg TDI's only... which have piezo ceramic injectors I believe all the inline 4 2.0 L TDI motors are covered for 5 years /60k miles for the powertrain warranty.

The only line of TDI's with solenoid injectors is the made in USA VW "CKRA" code motor, as found in the 2012 and 2013 passat TDI's in the North American markets. I own one of these also, and I love the way it drives, but it won't tow a 3000 pound empty 19 foot ultralight trailer, which is what I bought the new Touareg for.

Since I didn't consider a call back business like enough, or in writing, I called them back up and asked them to forward all responses to me via email, in writing.

As a reminder.... I have skin in the game on both of these Common Rail Boscch diesels. The latest and greatest and what appears to be the most reliable HPFP's are being made in Slovakia, I believe, not West Germany, by Bosch.


I would encourage every one to call/contact Ford Warranty department and get it via email in writing, what the warranty is on your Ford 6.7 diesel, and advise them that an engineering defect is being examined by NHTSA on Ford HPFP failures also. If VW has 100,000 mile confidence in the HPFP, why doesn't Ford, it's the exact same damn Bosch CP4.2 HPFP and injectors as in my Touareg TDI, or in a Porsche Cayenne TDI for 2013 or an Audi Q7 TDI.

Porsche Cayenne TDI

Ford needs to step up to the plate, and they won't if the consumer doesn't put some pressure on them, along with NHTSA... so if your HPFP blows up and does the grenade of shrapnel on your fuel system, file an online NHTSA report IMMEDIATELY, before you tow your truck in... Load that URL into your smart phone and have it with you at all times so you can file pronto.

Gotta love that moderator over at FTE to death... wish he'd be blessed with a HPFP failure himself that he gets to pay for out of pocket, some folks seem only capable of learning the hard way, instead of learning from others losses. Blind leading the blind, with a closed mind.

Here is something for you to thing about: Why does Bosch pull all the injectors too for rebuild when the HPFP fails, when VW claims damage from water in fuel? Or gas ingestion /misfuel, or fuel is contaminated? Simple part, no? Something in that system, with high pressure, high heat in the cylinder head, and bursts of voltage run through crystals does NOT play well with water turned to steam, or the instant cooling effect of water, or the conductivity of water.

Figure it out, Bosch.... we are waiting for the HPFP's to fail on the Passats.... so far, 2 failures, one may be a misfuel when an adblue pump was R&R'd on a gals car in Atlanta, GA on TDI club. Some folks believe it was dealer induced?