Ford's answers to the NHTSA 6.7 Investigation

blacksnapon wrote:
Heres the problem: If Rick would have had the original repairing dealer fix his truck, paid for it, he'd have left with his warranty very much intact. Having his truck towed away without repairs being made, shows deception on ricks part, calling for an instant and unreversible warranty revocation. Here's why......Even though he had his truck repaired by a Ford dealer (in his case Lincoln), theres no way that Ford can verify that the truck was repaired to specs using Ford parts. How'd you like to buy a used truck assuming that the warranty was good, then suprise! Water or not, wear damage or not, THATS WHY HE WAS DENIED FURTHER WARRANTY!

Pal, I respectfully disagree.... all the parts failed were Bosch Parts. There are no after market Bosch injections system parts you could put on that truck that were not Bosch/Ford injection parts... the whole fuel injection system is so integrated, no one could break or hack the codes to make something else come close to even working.

If that truck got running again, all the replaced parts had to be Bosch parts, through contract, supplied by Ford. Bosch is scared ****less every time they don't get a pump and injectors back about Chinese sabotage and reverse engineering, they have it locked up, the whole system, and control of all parts under warranty, and getting cores back. All that changes when you have insurance foot the bill for 10k, you should request and demand all parts be returned to the customer as evidence, as well as for Ford renegging on their warranty, or for class action lawsuits against Bosch / Ford for willful neglect and breach of contract in providing a defective pump part, designe, execution, and use of materials not adequate for the job they were designed to do.

A Bill of Materials, all Ford Bosch part numbers should be sufficient evidence that it was repaired with proper parts to proper specifications, to eliminate the question of if the warranty is still good. This Bosch problem and repair procedure is well known in diesel injection specialists parts providers.

The first Ford Dealership showed signs of complete incompetence working on diesel and fixing the problems, throwing part after part after part trying to get it to run for multiple days in a row. At what point does the customer realize incompetence in diagnosis and resolving the problem and getting the work truck up and running again? It's similar to being held under duress under such circumstances when your vehicle doesn't run, and you question whether the shop is doing more damage that good in repairing the main problem.