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Oct 12, 2012Explorer
Now that is an interesting gem:
146 failed Chrysler fuel pumps from 2009 – 2012 Ram Diesels.
That is the CP3 pump... that we thought is pretty good.
http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/UCM416109/INRL-EA11003-50060P.pdf
146 failed Chrysler fuel pumps from 2009 – 2012 Ram Diesels.
That is the CP3 pump... that we thought is pretty good.
A8. The total number of warranty claims that may relate to the subject condition, for the subject peer vehicles, are listed below. The detailed response that lists the warranty claims, for the subject peer vehicles, as requested in Items a. through n. is provided in Enclosure 8 - CONF BUS INFO - Warranty Data, in a Microsoft
Access 2010 table, titled WARRANTY DATA (EA11-003) CONF BUS INFO.mdb,
which has been submitted under separate cover to the NHTSA Chief Counsel’s Office with a request for confidential treatment, which contains the warranty data.
Claim Description (may relate to alleged condition):
Number of
Warranty
Claims 146
High Pressure Fuel Pump (HPFP) Replacement (2009 – 2012 Ram
Subject Peer Vehicles)
Chrysler believes that over 100 or 2/3 of the warranty claims are not related to the condition that is being investigated, misfuelling or poor fuel quality.
146
http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/UCM416109/INRL-EA11003-50060P.pdf
a. The contributing factors for the HPFP issues seen by Chrysler in the subject peer vehicles are poor maintenance, water in fuel, improper fuel put into vehicle, dirty fuel, and HPFP quality.
b. The breakdown from the 60 customer complaints in the subject peer vehicles are improper fuel (35), poor maintenance (3), water in fuel or dirty fuel (10),
undetermined (12).
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