Forum Discussion

tleeming's avatar
tleeming
Explorer
Oct 12, 2016

On line TIP application problems

I've been doing this for a few years now.
This years on line application tells me my email address is in the wrong format.
It looks like it wants 3 characters after the dot ie .xxx
So I can't get past this point. I have emailed them but no response so far.
I'm wondering if anyone else is having this problem?
  • You need to choose country of choice. I live in Mexico and created my account in Yahoo and it doesn't come with the ".mx" suffix. It's yahoo.com
  • qtla9111 wrote:
    Create a new email address in Google or Yahoo.
    DW's email is @yahoo.ca
  • Thanks, as usual I get a great response here on the forum.
    I used my iCloud email address and that worked fine. There is a change this year with the application. Now they require you to attach your vehicle info and passport in a .pdf format as part of the application rather than sending it after you receive the permit.
    Also applied for my FFM and have that printed off. That application also requires a .xxx email address
    So, hopefully Nogales 21 should be a breeze
  • In the past, weird issues like this one were solved by changing the browser you use. I think they prefer Internet Explorer. Worth a try.
  • 2oldman wrote:
    Aren't all email addresses dot com?


    Nope, here NOB a lot are .ca, as is mine, although I have a .com one as well.

    The OP may want to get an "E-mail address of convenience" at one of the many providers and use it for this case only.