Genesis Supreme issues
My experience so far has been very negative with Genesis. Sorry for the long post but I want to be very detailed and explain what finally caused me to post this online. I love the Toy hauler but the c...
Forum Discussion
beemerphile1 wrote:
Are you getting this information from CW? Are you verifying with the factory?
As mentioned in my previous posts, I've been in touch with Genesis since 5/1 shortly after I picked up my Camper from CW. Genesis confirmed receiving the request for Siding repair along with other warranty work and based on the pictures instructed CW to cover it up with Silicone. Again, that's from the factory.
I wouldn't be here posting negative feedback if Genesis would've allowed CW to fix the Siding issue. After numerous phone calls and multiple emails and still nothing I decided to turn to Social media. That move quickly got their attention and I received a phone call the next day claiming they are willing to work with me.
