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jamieline's avatar
jamieline
Explorer
Jul 06, 2015

Grand Designs customer service

I just wanted to say thanks to David Hilliker from Grand Designs for his support. I had an issue with the DVD player. One email and a week later I had a new unit at the house that I change out and everything is good.
It's great to see in this day such good service.
Too many times we are quick to point out bad service or issues. Here is an example of a person and company that is trying. Thanks for the effort.