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New Truck/Hitch Question

chiefcamper
Explorer
Explorer
Hi All;

I am going to look at a new truck today and was wondering if anybody has experience with the car dealer removing and installing a hitch? Do they even do it? Would you trust them? Thanks.
2021 Jayco NorthPoint 382FLRB
2018 Ram 3500HD SRW 6.4L Hemi
2022 Ram 3500HD DRW Cummins HO, Max Tow (on order)
16 REPLIES 16

Busdriver
Explorer II
Explorer II
Most dealers will make it part of the deal, local dealers here send it to a hitch shop

Busdriver

2019 2500 Chevy Duramax , - 2017 Grand Design 303 RLS

chiefcamper
Explorer
Explorer
Thank you all. As it turns out the truck was sold yesterday, the price was very good hence the fast turn around. The search continues....
2021 Jayco NorthPoint 382FLRB
2018 Ram 3500HD SRW 6.4L Hemi
2022 Ram 3500HD DRW Cummins HO, Max Tow (on order)

RAS43
Explorer III
Explorer III
With my present truck the dealer sent it to a hitch shop along with my trade and had the hitch swapped over at their cost. The whole deal worked out well for us.

Parrothead_Mike
Explorer
Explorer
This past February we purchased a new 2018 Chevy Duramax from a dealer in FL while trading in a 2002 Duramax. The sales manager told me that they preferred to have me leave the rails and hitch right in the box of the truck. We worked out an equitable value and they kept it all. I purchased a new hitch.
2018 Chevy 2500HD Duramax - 2015 Cedar Creek Silverback 29RE
16K Huskey EZ Roller Hitch - EU2000i Honda Generator

garyp4951
Explorer III
Explorer III
When I bought my 2018 Ram the Dealer sent it out, and had the B&W Turnover ball installed for $600, and spray in bed liner for $400.

cmeade
Explorer
Explorer
When we bought our new 2014 Keystone Alpine I had B&W companion installed prior to pick up date by local hitch company. Dealer said I had to have a slider and for $2200 he would take my month old hitch out (2 u boltts and tension bolt) and install B&W slider. Installer had put in gooseneck for $640 and companion was another $850. If I wanted the slider was an extra $500 ($1350 total). Do the math to see the RV dealer ripoff!!

BB_TX
Nomad
Nomad
Assuming it does not have the factory hitch prep, I would go to a local hitch/trailer shop. The dealer will probably just send it out to be done and charge you extra for doing it.

mileshuff
Explorer
Explorer
I went to a local hitch shop. They deal mostly with hitches of all kinds but also handle other truck and towing items. Far more knowledgeable and better priced than any dealer. Did a great job installing my hitch.

The next choice would be an RV repair shop. One that only does repairs and installations of RV equipment but does not sell RV's.
2014 Winnebago 26FWRKS 5th Wheel
2007.5 Dodge 2500 6.7L Diesel
2004 Dodge Durango Hemi 3.55 (Used to tow TT)

chiefcamper
Explorer
Explorer
Cummins12V98 wrote:
A little info goes a long ways when wanting a question answered! So it's a 2016, 1500, 2500/3500 and what brand?


2016 Chevy 3500HD SRW
2021 Jayco NorthPoint 382FLRB
2018 Ram 3500HD SRW 6.4L Hemi
2022 Ram 3500HD DRW Cummins HO, Max Tow (on order)

Lwiddis
Explorer II
Explorer II
Use a pro to install the hitch, not a dealer. You want this to the techโ€™s 200th hitch, not their second...he read the instructions months ago on the first one.
Winnebago 2101DS TT & 2022 Chevy Silverado 1500 LTZ Z71, WindyNation 300 watt solar-Lossigy 200 AH Lithium battery. Prefer boondocking, USFS, COE, BLM, NPS, TVA, state camps. Bicyclist. 14 yr. Army -11B40 then 11A - (MOS 1542 & 1560) IOBC & IOAC grad

Cummins12V98
Explorer III
Explorer III
A little info goes a long ways when wanting a question answered! So it's a 2016, 1500, 2500/3500 and what brand?
2015 RAM LongHorn 3500 Dually CrewCab 4X4 CUMMINS/AISIN RearAir 385HP/865TQ 4:10's
37,800# GCVWR "Towing Beast"

"HeavyWeight" B&W RVK3600

2016 MobileSuites 39TKSB3 highly "Elited" In the stable

2007.5 Mobile Suites 36 SB3 29,000# Combined SOLD

agesilaus
Explorer III
Explorer III
If you have the prep package, there will be 5 holes in the bed of the truck. Probably covered with plastic covers. Then don't buy a hitch from the car dealer, they will be a lot more expensive. There are online dealers that will be less pricey and will offer a selection of hitches.
Arctic Fox 25Y Travel Trailer
2018 RAM 2500 6.7L 4WD shortbed
Straightline dual cam hitch
400W Solar with Victron controller
Superbumper

neil57
Explorer
Explorer
I would not have it done at dealer, take it to a place that sells and installs hitches and have new rails installed and the hitch transferred. I am assuming you do not have the puck system mentioned by others as that is an easy switch. The hitch sales place does them every day and will do it properly and without issue.
2009 2500HD Sierra CC DA
2014 Crossroads Cruiser 35ss

micar
Explorer
Explorer
I have a 2014 GMC 3500HD dually, came with the Reese hitch that uses the "pucks" instead of rails. Installed by dealer, no problems. On my old truck had a hitch that used rails. The rails were installed by the RV dealer not parallel.....guess you take your chances!
2014 Denali HD 3500 DRW
2017 Cougar 333MKS
Me and the Boss travelling in the wheel estate
Willow and Somer, the non retrieving Golden's....