Forum Discussion
Lantley
Nov 23, 2016Nomad
taken wrote:
That's great for you but your experience is anecdotal. Lippert makes most of the body components. Frames, windows, doors, slide systems, level up system, lighting, furniture, electronics, etc. They are all cheap and failures are routine. AC and fridge failures are rampant and reported all the time on the forums along with all the other appliances and electronics. The industry is doing record numbers right now and failures are everywhere. Can someone get a good one? Sure. Two in a row? Sure. Is it the norm? Nope. The odds are you will need warranty service.
Warranty is only for 1 year 2 tops. For the most part you are picking up the rig at the factory. A thorough PDI should catch most obvious issues. From there you have the dealer network and mobile service guys.
In the grand scheme of things warranty is not that big of a deal simply because the traditional warranty from a manufacturer with a full dealer network is lacking and leaves a lot to be desired. It is certainly not a deal breaker or reason not to purchase factory direct.
The Augusta units I saw at at the Hershey show were the best fivers there in my book. I'm OK with the factory direct sales scheme.
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