RV Factory has bought Augusta RV
I just now seen on Weekend Warriors facebook page that they, The RV Factory, have acquired Augusta RV which is also a factory direct company who recently started to build a toy hauler and has built hi...
Forum Discussion
Lantley wrote:taken wrote:
That's great for you but your experience is anecdotal. Lippert makes most of the body components. Frames, windows, doors, slide systems, level up system, lighting, furniture, electronics, etc. They are all cheap and failures are routine. AC and fridge failures are rampant and reported all the time on the forums along with all the other appliances and electronics. The industry is doing record numbers right now and failures are everywhere. Can someone get a good one? Sure. Two in a row? Sure. Is it the norm? Nope. The odds are you will need warranty service.
Warranty is only for 1 year 2 tops. For the most part you are picking up the rig at the factory. A thorough PDI should catch most obvious issues. From there you have the dealer network and mobile service guys.
In the grand scheme of things warranty is not that big of a deal simply because the traditional warranty from a manufacturer with a full dealer network is lacking and leaves a lot to be desired. It is certainly not a deal breaker or reason not to purchase factory direct.
The Augusta units I saw at at the Hershey show were the best fivers there in my book. I'm OK with the factory direct sales scheme.
Most issues don't shake out during PDI and usually don't show up after you get a few trips under your belt. They also are all generally resolved well before the usual one year warranty has expired. I did an enormous PDI even sleeping over in the dealer's lot in case I found anything. Tested every system over and over and nothing was out of line. It took a couple thousand miles and a couple weeks of use before any issues arose. Really, think about it... if an issue is something you could pick up during PDI, it's something the dealer likely could during their PDI before you ever got there. Things break after some use generally. Not before.
Now, to repeat myself, this wasn't a big deal for me. I'm a contractor and was able to fix much of it on my own. When something big enough occurred that I couldn't handle myself, I went back to the plant to have it handled. However, the average RV owner likely wouldn't have the ability to do many of the repairs I did or have the flexibility to return their RV to IN.
