2015 Itasca Sunstar 27n
I'm hoping someone here has experienced the issues that I have been struggling with for some time and has some ideas for me. I've had a roof leak in the front cap which leaks down onto the dash since ...
Forum Discussion
Gjac wrote:
ESC's will NOT fix water leaks. That's good to know. Doug is it your experience if the leak problem started under warranty will they cover it even though the warranty period is over?
ESC cover BROKEN components. They do not pay for maintenance which is what any exterior leak would be and if it is a pressure leak inside on a fitting will not pay. Remember, an ESC is NOT A WARRANTY. Now, will Winnebago pay for repairs after the warranty date? This is a Gray Area. Winnebago has already paid for the leak to be fixed. The fact that the Service center can/will not find and fix the leak is NOT Winnebago's fault. The Service Center(Dealer) should fix at no cost to the customer or Winnebago as they are the ones responsible and they should want to maintain a good relationship with THEIR customer. OEM's will NOT usually pay more than once for a warranty repair. Exceptions are when the customer contacs the OEM and the OEM states to take it to another dealer and they will then pay that dealer to fix it under warranty. Doug
