A General Where-to-Service Question
We had our first look-see at Class A coaches over the weekend, just starting browsing around to figure out what it is we do and don't like in them. DW brought up a point and I'm wondering just how val...
Forum Discussion
CW is certainly backed up in this area. First, they have to complete the build on the low end coaches they sell because Elkhart et. al. is turning out record numbers of unfinished units. Secondly they are doing warranty work on the coaches they sold because Elkhart et. al. are turning out record numbers of broken units. Then comes the normal Mx on units they sold, and after that is Mx on units they didn't sell. I work at an independent shop (I work in the store not the shop) and we are doing warranty work for the local CW because they are scheduled out until September. People buy a unit and expect that next week they'll be headed for Yelllowstone. They are SHOCKED that the entire summer will go by before they can get a non-functioning water heater fixed.
If you want to pay for for the repairs, any shop will do. If you want the warranty to cover it, you have to make sure the dealer or the factory will reimburse you for warranty work done by someone other than an authorized dealer. And no, the independent shop will not fight that battle. That's all on you. You pay the bill then go fight with Warren Buffet for the money.
The mobile techs in the area are flat out.
This is why I get a chuckle here when someone recommends buying a new unit "so you don't have to deal with other peoples' problems".
If you want to pay for for the repairs, any shop will do. If you want the warranty to cover it, you have to make sure the dealer or the factory will reimburse you for warranty work done by someone other than an authorized dealer. And no, the independent shop will not fight that battle. That's all on you. You pay the bill then go fight with Warren Buffet for the money.
The mobile techs in the area are flat out.
This is why I get a chuckle here when someone recommends buying a new unit "so you don't have to deal with other peoples' problems".
