Breakdown Information
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Forum Discussion
Date:6 June 2010
Coach: 2005 Sportscoach Model 401TS 40ft
Engine: CAT 350 HP 860 lb/ft torque
Transmission: 6 sp Allison
Just outside of Spokane WA while crossing over into Idaho all warning lights including check engine light came on. System went into "limp home" mode (my description). There was an exit just ahead and a dealer located at the exit. I pulled off and into the dealer just as the temp hit the red zone. No unusual noise from the engine compartment. When I raised the side panelthere was no belt on the pully. This dealer did not have a service department but did have a mechanic and agreed to let him look at it for me. When he reached up to move the fan, it wobbled all over the place. Verdict, blown fan clutch assembly. Beyond his capability to replace.
Called CoachNet to get towed to the nearest repair facility. After some confusion about the nearest tow operator we were towed to Western Peterbilt in Liberty Lake, WA. Rouse Towing out of Spokane did the towing. Very capable and efficient. Peterbilt was able to determine what parts were needed and get them on order that evening. They had a spot for us to park in that had electric and water. They wanted the coach by 10:00am the next day as the parts were to be in at noon and the mechanic that was to do the work came in at 10:00am. He started the tear down and was ready for the parts when they came in. They had a very nice drivers lounge that had a washer/dryer, tv, shower facilities, etc. The coach was ready by 7:00pm that evening. We stayed over that night and left the next morning.
Tow bill just over $400, all covered by CoachNet.
Repairs were near $1000, all covered by my insurance except for the $200 deductable.
I have nothing but good to say about Western Peterbilt and their people. They treated us well and the prices were fair considering the time required to do the job. They kept the coach clean inside and out. They gave us a good clean place to wait and checked with us periodically to see if we needed anything.
There was some confusion with CoachNet concerning who would tow us at first. They wanted us to wait four hours for a tow truck to come 150 miles until we told them that Rouse was located less than 20 miles away. It seems that they did not have a contract with them and the agent that I was talking to must have been a trainee. Once I got to a supervisor, things got moving in the right direction.
Badeye
Coach: 2005 Sportscoach Model 401TS 40ft
Engine: CAT 350 HP 860 lb/ft torque
Transmission: 6 sp Allison
Just outside of Spokane WA while crossing over into Idaho all warning lights including check engine light came on. System went into "limp home" mode (my description). There was an exit just ahead and a dealer located at the exit. I pulled off and into the dealer just as the temp hit the red zone. No unusual noise from the engine compartment. When I raised the side panelthere was no belt on the pully. This dealer did not have a service department but did have a mechanic and agreed to let him look at it for me. When he reached up to move the fan, it wobbled all over the place. Verdict, blown fan clutch assembly. Beyond his capability to replace.
Called CoachNet to get towed to the nearest repair facility. After some confusion about the nearest tow operator we were towed to Western Peterbilt in Liberty Lake, WA. Rouse Towing out of Spokane did the towing. Very capable and efficient. Peterbilt was able to determine what parts were needed and get them on order that evening. They had a spot for us to park in that had electric and water. They wanted the coach by 10:00am the next day as the parts were to be in at noon and the mechanic that was to do the work came in at 10:00am. He started the tear down and was ready for the parts when they came in. They had a very nice drivers lounge that had a washer/dryer, tv, shower facilities, etc. The coach was ready by 7:00pm that evening. We stayed over that night and left the next morning.
Tow bill just over $400, all covered by CoachNet.
Repairs were near $1000, all covered by my insurance except for the $200 deductable.
I have nothing but good to say about Western Peterbilt and their people. They treated us well and the prices were fair considering the time required to do the job. They kept the coach clean inside and out. They gave us a good clean place to wait and checked with us periodically to see if we needed anything.
There was some confusion with CoachNet concerning who would tow us at first. They wanted us to wait four hours for a tow truck to come 150 miles until we told them that Rouse was located less than 20 miles away. It seems that they did not have a contract with them and the agent that I was talking to must have been a trainee. Once I got to a supervisor, things got moving in the right direction.
Badeye
