Do shops ever fix something on the first try?

Shops would "fix it right the first time" more often if MOST customers didn't want a $9.99 oil change. Most people want it done cheap. Most mechanics are not paid as much as they should be. Many of them have thousands invested in tools and training. They're always too cold or too hot. They're dirty, aggravated and dealing with people at their "worst". Their vehicle has just broke, they don't have the money or the time and they think you're out to screw them. So the next time you go in for a $9.99 oil change, think about the guy out there covered in your waste oil. Most of them make maybe 40K a year and by the time he (or she) is 50, all the heavy work will have taken it's toll physically. Most mechanics are paid by the job. They have to hurry through your repair in order to get on the next one. The whole system sucks. If a shop pays their mechanics better, they have to raise their labor rate to the customers. Then most of their customers will go down the road to the "less expensive" place. If you want better service, people are going to have to be willing to pay more for it.