I have a Georgetown Class A MH, my problem is when the door closes the step retracts, and then it sounds as if the motor is still running. Other times the steps will retract and then extend about 1/3 ...
Are your steps Lippert? If so, you need to get them replaced. Forest River has been replacing the Lipperts with Kwikees. Our Lippert steps would come out & then not want to go back in. Problematic at the gas station. Then they began to sound like they were going to work their way up & in to the MH. DH videoed it & glad he did as they whined & ground their way in & quit. He sent the video in to FR. We arranged for the steps to be replaced at Chattanooga CW & we were back to life on the road!