How to keep steps extended

wa8yxm wrote:
It might be as simple as a blown fuse.
If you have an Intelletec Battery control Center... Inside the box are a bunch of fuses.. Some are 5 Amp. check all the 5 AMP fuses. One of them feeds that step control switch.

There are two different Kwikee step controllers. One is squarish (retangale I think) , and the other is a trapezoid (At first glance you may think Triangle.

On the older one the switch inside the door is called POWER. with the switch OFF the steps are not supposed to move at all unless the engine is running then they are supposed to RETRACT and follow the door (Extend when door open) When the switch is on the steps work as yours do now.

With the NEW style it's called an OVERRIDE. With the switch off or the fuse blown/missing they work as you describe (Follow the door). with the switch ON they will extend first time you open the door, ignition off, and stay there.

Ignition on they follow the door (Always)

NOTE: they SHOULD retract when you start the RV even with the door closed but do not reliably do that.. I added a sensor.

Thank you. I think we are getting to the bottom of this. I will keep you all posted. But I think the customer (or another RV dealer) installed the wrong controller. Got to love it when they "fix" it first, then bring it in for repair, and say nothing about what they have done. I think they may have changed the controller, saw the steps go in and out with the door correctly, and assumed they were good to go, (never checking the feature to leave the steps extended. We will see. I will report back. I hate it when people find the problem/solution, then never report back. Kind of defeats the purpose. Thanks all.
Doug