Racklefratz wrote:
dougrainer wrote:
People call and have no idea what year model they have or what HWH system they have and it takes time for the phone tech to wade thru and slowly get that info.
Yeah, right, let's get the pity-party going for HWH....Right.
I needed to contact someone there to figure out what I needed to fix the leaking HWH pump system in our Tiffin Bus, and it took THREE DAMNED MONTHS for anyone to finally return my call. And YOU try to justify THAT kind of "customer service"???? C'MON, MAAANNNN.
YOU CALL GM OR FORD AND ATTEMPT TO DIAGNOSIS YOUR VEHICLE OVER THE PHONE AND GET PARTS. REPORT BACK. HWH IS NOT IN THE BUSINESS TO TELL RETAIL CUSTOMERS HOW TO FIX AND TO SELL PARTS. THEY DO THAT AS A CONVIENANCE. PEOPLE LIKE YOU MAKE PROFESSIONALS LIKE ME HAVE TO WAIT FOR PHONE TIME. Doug