Forum Discussion
Herewego
Aug 23, 2013Explorer
Well, as with most things, it depends on WHO you speak with. Here's where I'm at.
DirecTV receiver arrived. It did NOT automatically track satellite 101 which is what I'm on with DTV.
DirecTV "senior technician" sent me to purchase a $36.00 usb-pda 232 cable which I purchased at Best Buy. Said THAT was what I needed to auto-track 101 sat. Basically the new D12-100 receiver they sent does not have a low-speed data port, and instead has a usb port. The other end of the cable i purchased is a 9-pin connector that connects to the back of my on/off, sat switch.
Well, Rusty at KVH said "Nope. DTV is wrong. That cable is NOT needed." Rusty wants $40.00 for 90 days of technical support and I told him I'd call him when I returned home.
Well, I had 30 minutes to kill last night and used the manual switch to find the right satellite and then I shut the KVH off, and the guide loaded and the receiver "verified configuration". I have DTV now, but it's not going to automatically find the satellite until Rusty walks me through whatever it is he says will work.
I called KVH this morning and the tech I got said Rusty is wrong, this dish will no longer auto-track. He said he would have Rusty call me back shortly. Rusty never called back and I will call him back at KVH next week when I have time.
So, for now, I remain a skeptic on the auto-tracking.
From what I can see, the L2 is not yet obsolete. You just need to manually locate the satellite which can take time.
There you have it. Will update next week after next call to KVH.
DirecTV receiver arrived. It did NOT automatically track satellite 101 which is what I'm on with DTV.
DirecTV "senior technician" sent me to purchase a $36.00 usb-pda 232 cable which I purchased at Best Buy. Said THAT was what I needed to auto-track 101 sat. Basically the new D12-100 receiver they sent does not have a low-speed data port, and instead has a usb port. The other end of the cable i purchased is a 9-pin connector that connects to the back of my on/off, sat switch.
Well, Rusty at KVH said "Nope. DTV is wrong. That cable is NOT needed." Rusty wants $40.00 for 90 days of technical support and I told him I'd call him when I returned home.
Well, I had 30 minutes to kill last night and used the manual switch to find the right satellite and then I shut the KVH off, and the guide loaded and the receiver "verified configuration". I have DTV now, but it's not going to automatically find the satellite until Rusty walks me through whatever it is he says will work.
I called KVH this morning and the tech I got said Rusty is wrong, this dish will no longer auto-track. He said he would have Rusty call me back shortly. Rusty never called back and I will call him back at KVH next week when I have time.
So, for now, I remain a skeptic on the auto-tracking.
From what I can see, the L2 is not yet obsolete. You just need to manually locate the satellite which can take time.
There you have it. Will update next week after next call to KVH.
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