HD8100A wrote:
Did get the lock fee refund plus one night free. Hopefully they leave today the refund is OK but rather have the reserved spot versus a spot that has no shade and a “nice” view of the RV storage yard. Well at least this hasn’t happened to us before in all the years camping.
Well,
I for one, feel for you. All this "Chill out" **** is for the birds. Many, many folks make reservations at PARTICULAR campgrounds for PARTICULAR SPOTS, everyday of every year because, IT'S WHAT THEY WANT! And, without following each and every RVer who's ever made a reservation, it's hard to tell just how many, like you, have been made to take another spot. You don't make reservations, ESPECIALLY TWO YEARS IN ADVANCE, just to get there and be told, SORRY, THERE'S NOTHING WE CAN DO ABOUT IT!
Well, it does sound as if they (the campground management) "tried" to quell the situation but, for whatever reason, they failed fo follow up on it.
We have been told many, many times, "yes, you can have that spot, but, only from this date, to this date, as it's reserved both before and after. And, if we like what the dates were, we take the spot(s). But, when the departure date approaches, we don't wait 'till it's time and we see the folks that have reserved our spot, WE'RE GONE!
Now, at this point, all we're all getting is your side of the story which, we're all assuming it true and accurate. This would presuppose, that the campground is surely at fault and, needs to get its act together, especially when REPEAT clients are involved.
You plan, you get ready, you've MADE RESERVATIONS, and make the trip, only to find you DON'T GET WHAT YOU'VE BEEN GUARANTEED to get, especially after you've paid to LOCK THAT SPOT! I think this situation is DEAD WRONG. The "Chill out" factor here doesn't cut it with me. Tell the other folks, the ones in your spot to CHILL OUT while moving to another spot 'cause this one's been paid for WAAAY in advance.
Now, does this happen with hotel rooms too? I mean, if you know what room you've used in past, at a given hotel, and you know why you like it, and you RESERVE it and they say, YEP, we're got you locked in for your dates, but, you arrive and they say, SORRY, WE CAN'T GET THE PREVIOUS OCCUPIERS of your room to move, even though we told them they had to be out by your arrival date, too bad.
If that were the case, then why reserve anything? Now, we've also encountered campgrounds that will reserve a spot but, NOT A SPECIFIC SPOT. They'll give you a spot when you arrive but, they will not guaranty that the one you wanted will be available. You know in advance that you may, or may not get the spot you'd like to have.
And, we've camped in Mammoth a few times. There are two major campgrounds in the leading edge of town, as you approach it from the 395 highway. The one on the left is a private. The one on the right is I think, either a state campground or a U.S. Forestry campground and is more or less, a non-hookup campground, if I recall. This means it's highly possible you're speaking of the one on the left.
If so, yep, that campground, especially in the season, is a sought after campground and is fairly booked up for the entire season. They even have over flow parking lots that are quite often, full up. What does all this mean, you may ask? Well, it could be one of those things that, if they piss off a given amount of clients, even repeat ones, they still won't lose any business 'cause they know they'll still sell spots, even if someone does do a BAD REVIEW in any review address.
Is this your situation, not a clue. And as far as this "chill out" junk, yep we do CHILL OUT, when we've gotten what we've asked for and were promised. We chill out plenty while on vacations and trips. But, there has to be some honesty and integrity in business and these campground operations. Ok, let the flaming begin, got the suit on!
Scott
