ReadyBrake Failure Coupler
I had a problem with Coupler on this tow bar system that loosened up and made the vehicle wander and jerk making noise, so I called the company and they said that some of there units had bad parts and...
Forum Discussion
rgatijnet1 wrote:
Someone is not telling the whole story and I will wait to hear from the OP to see if the company has reversed it's previous decision not to honor it's lifetime warranty.
As Tod stated, the lifetime warranty requires shipping the unit back to NSA for repair. The OP wants the repair parts shipped to him instead, which is not covered by the warranty. It does sound like there has been a miscommunication though, so hopefully the OP will call as Tod requested, and they will reach a mutually acceptable resolution.
