Branson_N_Tucso
Nov 06, 2023Explorer II
REV Rv Decatur In
Recently I had to make a trip from Nashville to Decatur Fleetwood Service Center.
Had a few issues repaired. My steps on our Providence would not retract. They repaired the steps at the facility.
After returning to Nashville the steps again would not retact again. I called a mobile service repair,had a bill for $974.00.
I wrote a letter to the Service manager and to my surprise a check showed up for $941.00.
That is true customer service by Them.
You do not see that these days.
Hats off to them
Had a few issues repaired. My steps on our Providence would not retract. They repaired the steps at the facility.
After returning to Nashville the steps again would not retact again. I called a mobile service repair,had a bill for $974.00.
I wrote a letter to the Service manager and to my surprise a check showed up for $941.00.
That is true customer service by Them.
You do not see that these days.
Hats off to them