Forum Discussion
wny_pat1
Nov 07, 2013Explorer
wildmanbaker wrote:But the Service Writer is a very big part of this picture who should have known better. The service writer has to be able to diagnose the problem, and in this case he/she apparently failed. Did not know his product. And that appears to be happening at many dealerships.
Well..... lets not blame the dealer, techs, or whoever. It could have been the Service scheduler, and they probably do not know everything there is to know about RVs. Or, even the sales person.
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