Sewer outlet facing wrong direction on new RV

The best service writers are those who know how to listen and who can properly interpret the customer's complaints and concerns into something that the tech can clearly understand. When most service writers turn to doing diagnosis and repair that is when the entire process falls completely apart. Time and money are wasted when this happens and most generally the consumer pays in one way or another. Just my two cents worth from a retired ASE mechanic, shop manager and business owner.