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Slides won't retract...

Jim
Explorer
Explorer
Three times now, my HWH 310 Series room extender has become unresponsive to the Extend/Retract rocker switches. One is on the dash, the other in the bedroom. The LR slide is a flat floor type with two rams, the BR slide moves the closet with a single ram.

All three times this has happened it was on the day I was leaving a RV park, so very annoying. It's never cost me more than an hour so far but I'd like to be ahead of the issue.

I have never found the exact cause. Once I thought that a small 2-wire connector (marked Travel) had fallen off because the system came to life after I replaced it. I was mistaken about that because the next time it happen, I checked and that connector was nice and tight.

This last time it happened, I messed with the wires and connectors under the dash going to the controller, checked the fuses (all good), and no go. Then I went outside and wiggled the wires out there. No go. Then I went out with a rubber mallet and gave everything a good whack. Here's a pic of my manifold. It is under the LR slide, aft.



Whacking on things may or may not have had something to do with the restoration of operation this time but whatever, the slides started operating immediately after. This time I left the RV park just 1/2 hour later than expected.

There are no weird noises I can detect when I press the retract switch when it's not working, the batteries are new, the BR slide gets operated once a week when I dump, without issue so far except the 3 mornings when it's failed when I've been ready to travel. When the slides are working, they are smooth, no jerking, hesitation, grinding noises. They sound and work great...when they work.

This situation is annoying and I'm hoping someone has run into this intermittent type operation with the HWH system before and might have some suggestions.
Jim@HiTek
Have shop, will travel!
Visit my travel & RV repair blog site. Subscribe for emailed updates.
Winnebago Journey, '02
Cat 330HP Diesel, 36.5', two slides.
18 REPLIES 18

Ivylog
Explorer III
Explorer III
I had similar but pushing the rocker switch 5-6 times would usually get them to extend or retract... was all three hydraulic slides. Recently went underneath the steps and found a corridor-ed contact on the solenoid (on your picture it's one of the small wires where the three big red ones come together). I would start by cleaning all the contacts and plugs you can get to including the inline fuses.
This post is my opinion (free advice). It is not intended to influence anyone's judgment nor do I advocate anyone do what I propose.
Sold 04 Dynasty to our son after 14 great years.
Upgraded with a 08 HR Navigator 45โ€™...

Canadian_Rainbi
Explorer
Explorer
donn0128 wrote:
Dead spot on the motor. You need to check first for voltage when you attempt to open and close.


Spot on. Wish it had happened to us in Mexico, they could repair the motor down here. NOB it's not worth the cost of having that done.

donn0128
Explorer II
Explorer II
Dead spot on the motor. You need to check first for voltage when you attempt to open and close.

Canadian_Rainbi
Explorer
Explorer
Had that exact problem years ago in the Yukon. It turned out to be the pump motor which had to be replaced as a unit, including the reservoir! Not the individual lines and valves though.

You can follow the entire story on our blog

You'll have to scroll down to the last entry for the beginning of the episode. For the rest, select WHITEHORSE in the the July 2010 entry (on the left of the screen.

Ha! Just looked at your profile. No wonder I recognised the HWH model. We have closely related rigs.