mtrumpet wrote:
mrekim wrote:
mtrumpet wrote:
> 100 point chassis inspection
> Ball Joints and Tie Rod ends (includes Ride Height check & adjust and Wheel Alignment)
> Replace Turbo tube
> Transmission Service – new fluid (Dexron)& Filters
> Coolant Service – Flush and replace with standard coolant and filter
> Change Dessicant Filter on Air Dryer
TOTAL w/tax = $4138.
I usually break down the price into labor and parts and then see if it seems sane. Does the number of hours they charged you for seem reasonable and was the coach being worked on for about that much time?
If you break down the parts costs, are they getting outrageous prices for things?
Here's how it breaks down. This is right of off the invoice...
Labor = $ 2146.50 ($110.00/hr = 19-1/2 hrs.)*
Parts = $ 1697.03
Shop Supplies = $ 160.99
Hazard $ site fee = $ 22.50
Tax = $ 111.48
===========================
TOTAL = $4138.49
*LABOR HOURS:
MONDAY: My coach was taken into the service bay at 11:50am on Monday, and brought out at approximately 5:15pm (let's say, 5:30) That's 5-1/2 hours.
TUESDAY: Coach was taken into to the service bay at 7:00am and was brought out (completed) at approximately 6:00pm. Take away 1/2 hr for lunch for the tech, and that's 10-1/2 hrs.
Between the two days of service, the coach was only in the service bay for a total of 16 service hours. So, my problem is how is it I'm being charged for 19-1/2 hours? - The coach wasn't even IN the service building for a total of 19-1/2 hours over the two days.
If you could see the pages from the invoice, everything is listed in a very confusing manner, with each page a completely different layout from each other.
Make no mistake, I'm not at all complaining about the actual service and repairs that were done. They were all completed well to my satisfaction, and I don't have a problem with the hourly Labor Rate of $110.00, which is pretty much the norm for service on these coaches. My problem is with the excess(Labor) charges that seemed to have made their way into the billing.
$385.00 in un-understood Labor charges - basically, my R/T fuel bill for the trip there.
Its called flat rate they bill you book time to r and r parts Mechanics job is to beat that time that's how they make money. If book says 1 hour and it takes him 1.5 hours he only gets paid for an hour if he can do it in .7 he still gets paid 1 hour. If he does it incorrectly and it comes back he gets paid nothing for the additional time. This is the same way most truck and auto dealers work
