Charging for shop rags?

[Gsport]

I'm having a washer/dryer installed in about 4 weeks at Camping World. Is it common practice to be charged for shop rags (to protect the against damage), on top of the install charge?

[Passin_Thru]

tried to correct this

[B_O__Plenty]

To the complainers... It cost $29.95 to have it installed. Would you do it for that? Do you think they made ANY money on that install? Do you really think the shop supplies would be free? Do you complain about the used oil disposal charge and shop supplies fee when you get an oil change? If they charge you for the towels to clean it up do you want to take the towels home to dispose of them? Or how about the tip when you get a meal? Maybe you would have felt better if the installation charge was $39.95 including shop supplies...or better yet they could have put scratches in everything and then left a mess for you to clean up...Some people are just too cheap!

B.O.

[Dog_Folks]

Shop supplies have been charged by repair shops for years, maybe even decades.

Now Camping World does it and they are villains?

[wbwood]

WyoTraveler wrote:

Davidlatham2012 wrote:
Camping world rates are 119.00$ a hour. To install a washer and dryer it takes a minimum of 2 to 3 hours. Depending on if you have to cut a vent hole, sometimes connect water lines, redo cabinetry, etc. Its taken up to 6 hours on units that are not made for washers and dryers. So at 29.99$, lets say at a low end it take the tech 1.5 hours. Normally that would cost lets say, 180.00 for install. I would say you are getting a pretty fair price even with shop supplies, not just rags. and yes WD40 does cost money, along with clamps for vents, mods to water lines that never show up on the bill, etc. etc.

Yes, except one thing. The Monaco factory installed my W/D during CW sale with $29 install. The factory beat CW price and it wasn't on sale.:h

Good for you

[WyoTraveler]

Davidlatham2012 wrote:
Camping world rates are 119.00$ a hour. To install a washer and dryer it takes a minimum of 2 to 3 hours. Depending on if you have to cut a vent hole, sometimes connect water lines, redo cabinetry, etc. Its taken up to 6 hours on units that are not made for washers and dryers. So at 29.99$, lets say at a low end it take the tech 1.5 hours. Normally that would cost lets say, 180.00 for install. I would say you are getting a pretty fair price even with shop supplies, not just rags. and yes WD40 does cost money, along with clamps for vents, mods to water lines that never show up on the bill, etc. etc.

Yes, except one thing. The Monaco factory installed my W/D during CW sale with $29 install. The factory beat CW price and it wasn't on sale.:h

[wbwood]

Gsport wrote:
Well, what is the install price supposed to be for??

Labor

[kalynzoo]

Guess I'm not surprised, you go to a hotel and get "resort fees", the airlines charge luggage fees, on-line purchases have shipping and handling, and don't forget those dock fees. Even a visit to your doctor, lawyer, CPA has a parking fee, in Los Angeles it can be $20 or more. Then there are disposal fees for tires, oil, batteries, electronics, and other things, usually mandated by ordinances. I guess when you ask how much you must insist that any additional fees be disclosed. Perhaps in the estimate you should include a statement with your signature that says; "not to exceed...."
I have not had CW install anything in years, but I would be interested to know if the estimate or service contract asterisk plus additional fees.
Just wondering.
Happy Trails.

[Gsport]

Well, what is the install price supposed to be for??

[Dyngbld]

EVERYTHING cost money, bussiness are not the bussines to lose money. Shop have always charged for shop supplies it has just been in the last ten years or so that the shops have let us know.
They even charge you to have them thrown away when they are done.

[PawPaw_n_Gram]

Davidlatham2012 wrote:
and does anyone know who runs Woodalls?

Since May 1994 - Woodalls has been owned by the same privately held company (Affinity Group) which owns Good Sam Club, Coast to Coast Resorts, Golf Card International, Trailer Life.

In 1997 the company acquired Camping World.

[pugslyyy]

It's pretty normal for shops to add a 'shop supplies' charge (per hour of labor) these days. Also disposal fees, environmental fees, technology fees, etc.

We charge a higher rate for newer vehicles that require the use of expensive, dedicated diagnostic equipment. (Rather than charging everyone the same rate whether their vehicle requires it or not).

[newman_fulltime]

Charge them to wash them in your new washer and make sure they fold them and put them in the correct cabinet when done

[Davidlatham2012]

and does anyone know who runs Woodalls?

[Davidlatham2012]

Camping world rates are 119.00$ a hour. To install a washer and dryer it takes a minimum of 2 to 3 hours. Depending on if you have to cut a vent hole, sometimes connect water lines, redo cabinetry, etc. Its taken up to 6 hours on units that are not made for washers and dryers. So at 29.99$, lets say at a low end it take the tech 1.5 hours. Normally that would cost lets say, 180.00 for install. I would say you are getting a pretty fair price even with shop supplies, not just rags. and yes WD40 does cost money, along with clamps for vents, mods to water lines that never show up on the bill, etc. etc.