Dish Network hlep

[jaredcb03]

Morning all,

I need help with my dish configuration. At home I have Dish Network. Instead of paying Dish extra for everything for my TT I have been just grabbing my Hopper and taking that with us. It works great for watching stuff we have recorded on it. For longer trips we decided we want the ability to watch live TV so I bought this on amazon.

https://www.amazon.com/gp/product/B00U47LA6W/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1

Our first trip trying to use it was weird. I hooked everything up and eventually got a signal however we were unable to get any local channels and I don't think I was getting HD. We were about 2 hours west of where we live. I don't want to call Dish because I'm pretty sure they'll tell me I need to pay more for the privilege of using my service wherever I want. I assume the problem is with the responders the Hopper receiver is looking for but I'm not sure.

Has anyone ran into this and have a resolution? Is there an easy button?

[TechWriter]

jaredcb03 wrote:

Our first trip trying to use it was weird. I hooked everything up and eventually got a signal however we were unable to get any local channels and I don't think I was getting HD.

Others have addressed your local stations issue, but I think there's another more basic issue . . . It doesn't sound like your dish was aimed correctly if you weren't picking up HD channels + you may not have been receiving the sat that your locals are on.

After you set up your dish, did you do a Check Switch on your Hopper?

[2112]

That's a nice price for that setup.

I can be 300 miles away from home (Galveston to Leakey) and still receive my local stations. I'm not using a Hopper though.

I agree with:
No issue with taking your equipment where you want, we do,
Contact Dish customer service to the new area you are in IF you want locals for that area while you are there, and
Using Dish Chat works a lot better than telephone calls to their customer service

[jaredcb03]

Dutch_12078 wrote:
On edit: I see Ed beat me to it, so I'll leave my post as is and just add an "X2" for Ed's post. 😉

We change our Dish service address as often as daily with no problems when traveling. There is no extra charge for taking your at home receiver with you in your RV, and many part-time RV'ers do exactly that. We've found that the Dish online chat system works best for us when making the changes, and we use a pre-written script with the new address that we just copy and paste into the chat window. Make sure they ONLY change your service address, and NOT your billing address. You can check that using your MYDish account and correct it if necessary.

Wow... I didn't know it would be that easy. Any chance you could share the script?

[Dutch_12078]

On edit: I see Ed beat me to it, so I'll leave my post as is and just add an "X2" for Ed's post. 😉

We change our Dish service address as often as daily with no problems when traveling. There is no extra charge for taking your at home receiver with you in your RV, and many part-time RV'ers do exactly that. We've found that the Dish online chat system works best for us when making the changes, and we use a pre-written script with the new address that we just copy and paste into the chat window. Make sure they ONLY change your service address, and NOT your billing address. You can check that using your MYDish account and correct it if necessary.

[Ed_Gee]

Local networks are sent from the satellite on spot beams ... that only cover a small geographic area. When you make a significant move from your home coverage area you need to notify Dish customer service to change your SERVICE area to the new area you are in and that you want locals for that area. DO NOT allow them to change your billing address! I find using Dish Chat works a lot better than telephone calls to their customer service. You will need to do this every time you move from one spot beam coverage area to another.

[Cummins12V98]

Depending on where you live 2 hours away may mean you are out of your locals area. Just call them and give them your current zip code. No issue with taking your equipment where you want.