Latest Dish Pay-As-You -Go episode
We went through Dishformyrv to set up our Pay-As-You-Go plan. Sure, there is no Restart Fee. But found out according to the 1-800-333-7474 people, you can only stop service for 6 months at a time a...
Forum Discussion
greende wrote:
Bill,
With all due respect I have a Pay-As-You-Go plan originally done through the Dish-For-My-Rv.com. I got it early in the program. I experienced a lot of the same issues that these others have had. The training of these reps is quite poor and they often do not even know what an RV is. I usually ask to speak with a customer loyalty rep and it gets straightened out. Another tip to people reading this topic: The VIP211k receiver goes into hibernation after a month or two of non use and the Dish people need to signal it to "wake up"
With all respect accepted, just because you told DFMRV to set it up that way, it did not get set up that way or it would not be that way today. Hopefully, you do have it straightened out but an actual PAYG account would not see any of the issues you are seeing. Turn it on, turn it off. That's pay as you go.
As to your receiver, it's not a VIP211K issue. Every receiver built by DirecTV or Dish will go into hibernation after about a month if it does not see a "keep alive" signal from the satellite. It's a security issue and it cannot be helped if you go for extended periods with your receiver disconnected.
