LT won't recognize SSD?

DanNJanice wrote:

monkey44 wrote:
Just bought an ASUS laptop - inside it has C: Samsung 500gb SSD drive, like normal, but also a second SSD as an internal storage drive. OS is Win7 Pro.

It should show as D: drive ... and the CD as E: drive
I can find the second SSD in Device manager, but no D: drive icon

The D: drive on the menu shows it as the CD/DVD - internal

Can anyone explain how to make the storage SSD drive a D: drive (or an E: drive?) and let me access it.

Please, step x step as if one says "just activate it", I would have already done it if I knew how.

I've been trying to get the place I bought it to respond, but it keeps resisting the question ... and pushing a run-around, sorta.

I would be very careful what you do here. I have seen laptops that use the SSD to host the OS for performance reasons. If that were the case, you could easily brick your laptop.

I have a Dell 7559 laptop that has a 128 GB SSD C: drive for the operating system and a 1 TB HDD D; drive for data, photos, etc. If you've ever had computer with two hard drives this is exactly the same configuration. There's nothing unusual about how it is setup. From Windows Setup you can control what sorts of files get stored on the D: drive. I could put program files on D: but there's no reason to do so at this time.

There's no reason to worry about "bricking" this computer any more so than any other one.

If none of the above works, follow these INSTRUCTIONS to clean and format the disk.

It could be mounted at a mount point instead of using a drive letter?? Disk manager should help solve this.

Netaq already gave you the exact answer you need above.

OK - I ordered it that way - they built it. It has one SSD 500gb as the main OS and work disk. It has a second SSD 500gb as a storage disk.

It should have come as a D: SSD for internal storage - just like an external storage SSD, except inside the LT ... It's a standard option on the build site.

It has OS on Drive C: ... and I put some photo programs and working data on the C: ... but I want to use the D: drive for current, in-process projects that are delayed briefly, and store it until I get back to that project.

Some times I have several projects at a time running on C:, so I store some while waiting for info or orders. Then I pull it back - otherwise, the working disk fills up ... I've been using an external drive for the temporary storage, but now wanted to have an internal storage drive so it would be easier to grab a project ...

I was hoping it was a simple process to designate a drive, and that they had simply missed it.

THEN, I though maybe it was accidentally designed as overflow when C: filled - not the way I want it, but could have been a mistake (stuff happens?) But it does not take overflow -- It needs a letter so I can access it as storage.

Hope I'm clear here, as I you all know, I'm no techie ...

monkey44 wrote:
Just bought an ASUS laptop - inside it has C: Samsung 500gb SSD drive, like normal, but also a second SSD as an internal storage drive. OS is Win7 Pro.

It should show as D: drive ... and the CD as E: drive
I can find the second SSD in Device manager, but no D: drive icon

The D: drive on the menu shows it as the CD/DVD - internal

Can anyone explain how to make the storage SSD drive a D: drive (or an E: drive?) and let me access it.

Please, step x step as if one says "just activate it", I would have already done it if I knew how.

I've been trying to get the place I bought it to respond, but it keeps resisting the question ... and pushing a run-around, sorta.

I would be very careful what you do here. I have seen laptops that use the SSD to host the OS for performance reasons. If that were the case, you could easily brick your laptop.

monkey44 wrote:
Just bought an ASUS laptop - inside it has C: Samsung 500gb SSD drive, like normal, but also a second SSD as an internal storage drive. OS is Win7 Pro.

It should show as D: drive ... and the CD as E: drive
I can find the second SSD in Device manager, but no D: drive icon

The D: drive on the menu shows it as the CD/DVD - internal

Can anyone explain how to make the storage SSD drive a D: drive (or an E: drive?) and let me access it.

Please, step x step as if one says "just activate it", I would have already done it if I knew how.

I've been trying to get the place I bought it to respond, but it keeps resisting the question ... and pushing a run-around, sorta.

I doubt this unit came with two SSD's out of the box unless you find clear documentation stating there are two.

I think what you are seeing is one SSD with a separate partition created by the factory for recovery use, not for storage. This is extremely common for home use PC's by nearly every manufacture.

Start --> Run --> Computer Management --> Storage --> Disk Management

Do you see the device there? If the disk is intended for system recovery, it may not be mounted. It also may not have a file system understood by Windows (i.e. one of the many unix file systems), so if you're determined to use it, format it as NTFS then mount it.