New DISH Subscriber With Questions

As said, we've found the Dish online chat system to be the easiest and most reliable for changing our service address. I use a prewritten script that starts off by saying this account is for our RV, and we've changed locations. It then goes on to request the change to our service address only, not our billing address, followed by the new address. It typically takes about 5 minutes to get the change made, and another 10 minutes or so for the program guide to update. Once in awhile it takes a second chat session to get the guide updated when the CSR fails to set the correct flag, but that's pretty rare. I have a text file with a script for all of the locations we frequent regularly, along with a template for new entries. I've never needed to make any settings changes to either our Hopper or 211k.