New DISH Subscriber With Questions
We took delivery of the new MH a couple of weeks ago and are on its maiden voyage. Banana Boat III is equipped with a Winegard Trav'ler automatic satellite dish and a DISH network Vip722k receiver/DV...
Forum Discussion
Sounds like other posters have already provided good info. I only want to add my opinions to the pile. Yes, you will get Customer Service Reps who don't know what they are doing. One poster nailed it ... in the menu system, go to the Tech Support choice for more knowledgeable service reps. Secondaly, I, too, find Dish Chat to overall work better..... and I usually have an Internet connection to do that. 20 minutes on the telephone with a customer service rep is probably par for the course, unfortunately.
