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Shipper's avatar
Shipper
Explorer
Sep 13, 2014

Two smartphones-only one connects with park wifi?

My DW and I have identical Samsung Galaxy S4 phones. The park wifi has the same SSID on both phones, both phones show equally strong wifi signals; but one phone connects and the other says it's connected but can't find the server. The IP address is 192.168.4.104 on the phone that works with the wifi; while the phone that doesn't work has a 192.168.4.129 address. I have tried to edit the IP address, but no go.

My laptop works just like the phone that doesn't work, but works fine on my personal Verizon mifi as do both smartphones. This is way above my pay grade. Any suggestions or ideas? Thanks!

PS: I've tried holding my tongue differently than DW but no luck there either.

19 Replies

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  • jamnw's avatar
    jamnw
    Explorer
    Sep 18, 2014
    Curious if you have tried assigning the working IP address the the laptop and try to get online. Make sure you turn wifi off on working phone or you will have an ip conflict.

    Sad that they aren't willing to reboot the system to try and resolve this. I'm sure the employes are forbidden to touch it.
  • 1492's avatar
    1492
    Moderator
    Sep 17, 2014
    This CG doesn't seem to know anything about routers. So I would find it difficult to believe that they would change the default class C(24-bit) SubNet Mask, nor know anything about it? Can the OP post it here?

    Some router firmware will restrict the number of available IPs by default. My Linksys will do this limiting to 50 assignable IPs starting @-.-.-.100, unless changed up to the max allowable based on the mask.

    The working phone is being assigned an IP of 192.168.4.104, and non-working 192.168.4.129. That's not much difference? Considering it's a CG?
  • bob_nestor's avatar
    bob_nestor
    Explorer III
    Sep 17, 2014
    1492 wrote:
    Shipper wrote:
    jamnw wrote:
    The issue could also be with the router you are connecting to. Ask the CG manager if they would turn it off and back on. It may just be hung up and need a "reboot".

    I've had this issue at home before. Rebooting all the devices worked. Especially since you have done the "forget network" and reconnected with the same results.

    This is a state park with work campers and getting them to do anything tech is almost impossible. I have asked them to reset it, but no luck. One of them said that they hoped for a power outage to reset everything.
    ;)

    Actually, I'd try rebooting the modem which tends to be the bigger culprit with Net access issues than the router. Hopefully, they're not one in the same. The router appears working if assigned an IP address, but indicating no internet.


    Not necessarily true. The IP address is assigned in the smart router by DHCP software, the routing to the internet is done in the router with different software. It appears to me the DHCP configuration is serving up an IP address that isn't valid for routing. The phone that works is getting an IP address in a lower half of the range whereas the non-working phone is getting an IP address in the upper half of the range. I'm guessing that whoever configured the netmask for routing in this router is off-by-one and rebooting won't solve the problem. It's a configuration issue in the router.
  • 1492's avatar
    1492
    Moderator
    Sep 17, 2014
    Shipper wrote:
    jamnw wrote:
    The issue could also be with the router you are connecting to. Ask the CG manager if they would turn it off and back on. It may just be hung up and need a "reboot".

    I've had this issue at home before. Rebooting all the devices worked. Especially since you have done the "forget network" and reconnected with the same results.

    This is a state park with work campers and getting them to do anything tech is almost impossible. I have asked them to reset it, but no luck. One of them said that they hoped for a power outage to reset everything.
    ;)

    Actually, I'd try rebooting the modem which tends to be the bigger culprit with Net access issues than the router. Hopefully, they're not one in the same. The router appears working if assigned an IP address, but indicating no internet.
  • jamnw's avatar
    jamnw
    Explorer
    Sep 17, 2014
    Shipper wrote:
    jamnw wrote:
    The issue could also be with the router you are connecting to. Ask the CG manager if they would turn it off and back on. It may just be hung up and need a "reboot".

    I've had this issue at home before. Rebooting all the devices worked. Especially since you have done the "forget network" and reconnected with the same results.

    This is a state park with work campers and getting them to do anything tech is almost impossible. I have asked them to reset it, but no luck. One of them said that they hoped for a power outage to reset everything.
    ;)


    Too bad you can't "accidentally" unplug the power cord!
  • Shipper's avatar
    Shipper
    Explorer
    Sep 17, 2014
    jamnw wrote:
    The issue could also be with the router you are connecting to. Ask the CG manager if they would turn it off and back on. It may just be hung up and need a "reboot".

    I've had this issue at home before. Rebooting all the devices worked. Especially since you have done the "forget network" and reconnected with the same results.

    This is a state park with work campers and getting them to do anything tech is almost impossible. I have asked them to reset it, but no luck. One of them said that they hoped for a power outage to reset everything.
    ;)
  • jamnw's avatar
    jamnw
    Explorer
    Sep 16, 2014
    The issue could also be with the router you are connecting to. Ask the CG manager if they would turn it off and back on. It may just be hung up and need a "reboot".

    I've had this issue at home before. Rebooting all the devices worked. Especially since you have done the "forget network" and reconnected with the same results.
  • Big_Katuna's avatar
    Big_Katuna
    Explorer II
    Sep 14, 2014
    You should be able to reset network connections without having to wipe everything out.
  • Shipper's avatar
    Shipper
    Explorer
    Sep 14, 2014
    Thanks for the suggestions, but nothing works. I haven't reset the phone because I hate to lose my apps and data, but I'm about ready to set back to default.
  • BillandCarole's avatar
    BillandCarole
    Explorer
    Sep 14, 2014
    We ran into our first "case sensitive" login name (not password) 2 days ago. Never seen this before. Our Samsung S-4's refused to log on as they always "capitalized" the first letter of the user name. The net work, (Nellis AFB, Desert Eagle) uses all lower case. The "auto capitalize feature" in android devices can be turned off but it is inconvenient to do so, as well as to find in device settings. It took work (had to enter 2 "d"s and then delete the upper case one before it auto-corrected.
    Bill

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The park wifi has the same SSID on both phones, both phones show equally strong wifi signals; but one phone connects and the other says it's connected but can't find the server. The IP address is 192.168.4.104 on the phone that works with the wifi; while the phone that doesn't work has a 192.168.4.129 address. I have tried to edit the IP address, but no go.

My laptop works just like the phone that doesn't work, but works fine on my personal Verizon mifi as do both smartphones. This is way above my pay grade. Any suggestions or ideas? Thanks!

PS: I've tried holding my tongue differently than DW but no luck there either.","body@stringLength":"701","rawBody":"My DW and I have identical Samsung Galaxy S4 phones. The park wifi has the same SSID on both phones, both phones show equally strong wifi signals; but one phone connects and the other says it's connected but can't find the server. The IP address is 192.168.4.104 on the phone that works with the wifi; while the phone that doesn't work has a 192.168.4.129 address. I have tried to edit the IP address, but no go.

My laptop works just like the phone that doesn't work, but works fine on my personal Verizon mifi as do both smartphones. This is way above my pay grade. Any suggestions or ideas? Thanks!

PS: I've tried holding my tongue differently than DW but no luck there either.","kudosSumWeight":0,"postTime":"2014-09-13T09:53:20.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1400765_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3905},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"My DW and I have identical Samsung Galaxy S4 phones. The park wifi has the same SSID on both phones, both phones show equally strong wifi signals; but one phone connects and the other says it's 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{\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .col-lg-8 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .col-lg-10 {\n width: 83.33333333%;\n }\n\n .col-lg-12 {\n width: 100%;\n }\n}\n\n.pull-left {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n\n.pad-bottom-20 {\n padding-bottom: $theme-space-base;\n}\n\n.pad-top-20 {\n padding-top: $theme-space-base;\n}\n\n.pad-top-30 {\n padding-top: calc($bootstrap-padding * 2);\n}\n\n.pad-top-40 {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-large;\n }\n}\n\n.margin-left-20 {\n @media screen and (min-width: 992px) {\n margin-left: $theme-space-base;\n }\n}\n\n.margin-top-20 {\n @media screen and (min-width: 992px) {\n margin-top: $theme-space-base;\n }\n}\n\n.text-center {\n text-align: center;\n}\n\n.text-right {\n text-align: right;\n}\n\n.text-smaller,\n.text-small {\n font-size: $theme-type-size-xsmall;\n}\n\n.text-large {\n font-size: $theme-type-size-xlarge;\n}\n\n.footer-contact {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .text-small {\n @media screen and (max-width: 991px) {\n font-size: $theme-type-size-base;\n }\n }\n }\n\n .icon-gs-app {\n margin-right: $theme-space-base;\n max-width: 38px;\n padding-right: 2px;\n padding-top: 2px;\n\n @media screen and (min-width: 992px) {\n margin-left: 140px;\n margin-right: 0;\n }\n }\n\n .gsi-icon-phone {\n margin-bottom: -2px;\n margin-right: $theme-space-small;\n max-height: 20px;\n width: 20px;\n\n @media screen and (min-width: 992px) {\n margin-right: 0;\n }\n }\n}\n\n.footer-link {\n a,\n button {\n color: $goodsam-gray-footer;\n padding: 0 12px 0 $theme-space-small;\n }\n\n li:last-child a {\n padding-right: 0;\n }\n}\n\n.footer-top-links {\n padding-left: 0;\n list-style: none;\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n margin-bottom: $theme-space-small;\n font-size: 16px;\n\n @media screen and (max-width: 480px) {\n flex-direction: column;\n }\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n margin-bottom: $theme-space-base;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n padding: 0;\n }\n }\n}\n\n.footer-top {\n border-bottom: 2px solid $goodsam-gray-400;\n display: block;\n margin: auto;\n padding-top: $theme-space-small;\n text-align: center;\n\n @media screen and (min-width: 992px) {\n text-align: left;\n }\n\n .footer-logo {\n max-height: 60px;\n max-width: 140px;\n padding: $theme-space-small;\n padding-left: 0;\n padding-top: 0;\n }\n\n .footer-list {\n display: flex;\n justify-content: center;\n align-items: center;\n list-style: none;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n float: right;\n }\n\n li {\n display: inline-block;\n padding: $theme-space-small $theme-space-xsmall;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n float: left;\n padding: 0;\n\n &:last-child {\n border-right: 0;\n }\n }\n\n a,\n button {\n font-size: $theme-type-size-xsmall;\n text-transform: uppercase;\n\n @media screen and (max-width: 768px) {\n display: block;\n padding: $theme-space-small;\n }\n\n @media screen and (min-width: 992px) {\n font-size: $theme-type-size-small;\n }\n }\n\n .dropup {\n background-clip: padding-box;\n border: none;\n font-size: $theme-type-size-small;\n list-style: none;\n padding-left: 5px;\n position: relative;\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n\n &:hover {\n .dropdown-menu {\n display: block;\n }\n }\n }\n\n .footer-dropup-toggle {\n background: none;\n border: 0;\n padding: 0;\n\n .fa-angle-up {\n /* @include li-icon ($fa-var-angle-up, $pseudo: before, $size: $theme-type-size-base, $color: $goodsam-gray-footer);\n padding-left: $theme-space-xsmall;\n padding-right: $theme-space-xsmall; */\n }\n }\n\n .dropdown-menu {\n background-color: #fff;\n border-radius: 4px;\n bottom: 100%;\n margin: 2px 0 0;\n min-width: 160px;\n padding: $theme-space-xsmall 0;\n position: absolute;\n right: 0;\n\n li {\n border-right: 0;\n float: none;\n text-align: left;\n\n @media screen and (max-width: 768px) {\n display: block;\n }\n\n a {\n color: $goodsam-gray;\n display: block;\n text-transform: none;\n\n &:hover {\n outline: 5px auto -webkit-focus-ring-color;\n outline-offset: -2px;\n }\n }\n }\n }\n }\n }\n}\n\n.footer-terms {\n display: flex;\n flex-direction: column;\n justify-content: center;\n align-items: center;\n padding: $theme-space-small 0;\n\n @media screen and (min-width: 992px) {\n display: block;\n padding: 0;\n }\n\n > .row {\n padding-bottom: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n padding-bottom: $theme-space-base;\n }\n\n &.footer-terms-order-1 {\n order: 1;\n }\n\n &.footer-terms-order-2 {\n order: 2;\n }\n }\n}\n\n.footer-bottom {\n @media screen and (min-width: 992px) {\n padding-top: $theme-space-small;\n }\n\n .footer-bottom-list-center {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n flex-wrap: wrap;\n float: none;\n margin: 0 auto;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n li {\n display: inline;\n padding: 0 $theme-space-base;\n\n @media screen and (min-width: 992px) {\n border-right: 1px solid $goodsam-gray-700;\n padding: 0;\n\n &:first-child a {\n padding-left: 0;\n }\n\n &:last-child {\n border-right: 0;\n\n a {\n padding-right: 0;\n }\n }\n }\n\n a {\n display: inline-block;\n font-size: $theme-type-size-small;\n padding: $theme-space-small;\n\n @media screen and (min-width: 992px) {\n display: inline;\n font-size: $theme-type-size-xsmall;\n padding: 0 12px 0 $theme-space-small;\n }\n }\n }\n }\n}\n\n.copyright {\n color: $goodsam-gray-footer;\n font-size: $theme-type-size-base;\n margin-bottom: 0;\n\n @media screen and (min-width: 992px) {\n margin-bottom: $theme-space-small;\n }\n}\n\n#gsFooterSocial,\n.gsFooterSocial {\n background: $goodsam-gray-200;\n padding: 0 calc($theme-space-small + $theme-space-xsmall);\n .footerSocialItems,\n #footerSocialItems {\n text-align: center;\n\n @media screen and (min-width: 767px) {\n text-align: left;\n }\n }\n\n .footerSocialItems ul,\n #footerSocialItems ul {\n list-style-type: none;\n margin: auto;\n padding-left: 0;\n\n li {\n display: inline;\n margin: 0 $theme-space-small;\n }\n }\n}\n","texts":{"custom.footer.col01.text.01":"Home","custom.footer.col01.url.01":"https://www.goodsam.com/","custom.footer.col01.text.02":"About Us","custom.footer.col01.url.02":"https://www.goodsam.com/about/","custom.footer.col01.text.03":"Contact Us","custom.footer.col01.url.03":"https://www.goodsam.com/contact","custom.footer.col01.text.04":"FAQ","custom.footer.col01.url.04":"https://www.goodsam.com/faq/","custom.footer.col01.text.05":"Site Map","custom.footer.col01.url.05":"https://www.goodsam.com/site-map.aspx","custom.footer.col02.text.01":"Code of Conduct","custom.footer.col02.url.01":"https://www.goodsam.com/code-of-conduct.aspx","custom.footer.col02.text.02":"Affiliate Program","custom.footer.col02.url.02":"https://www.goodsam.com/affiliate/","custom.footer.col02.text.03":"Become a Good Sam Campground","custom.footer.col02.url.03":"https://www.goodsamnetwork.com/","custom.footer.col02.text.04":"Good Sam Rewards Visa","custom.footer.col02.url.04":"https://www.goodsam.com/creditcard/","custom.footer.col02.text.05":"About Marcus Lemonis","custom.footer.col02.url.05":"https://www.goodsam.com/about-marcus-lemonis/","custom.footer.col03.text.01":"RV Sales","custom.footer.col03.url.01":"https://rv.campingworld.com/","custom.footer.col03.text.02":"RV Gear","custom.footer.col03.url.02":"https://www.campingworld.com/shop/","custom.footer.col03.text.03":"RV Maintenance & Repair","custom.footer.col03.url.03":"https://rv.campingworld.com/service/","custom.footer.col03.text.04":"Good Sam Membership & Services","custom.footer.col03.url.04":"https://www.goodsam.com/","custom.footer.col03.text.05":"Campground Solutions","custom.footer.col03.url.05":"https://campgroundsolutions.goodsam.com/","custom.footer.col04.text.01":"Helpful Articles and Tips","custom.footer.col04.url.01":"https://www.goodsam.com/article","custom.footer.col05.text.01":"Good Sam Apps","custom.footer.col05.url.01":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col05.text.02":"Take Good Sam apps on your next RV Trip!","custom.footer.col05.url.02":"https://www.goodsam.com/rv-camping-apps/","custom.footer.col06.text.01":"Customer Service Phone Number:","custom.footer.col06.phone.number":"866-205-7451","custom.footer.col06.text.02":"Club contact number 866-205-7451","custom.footer.col06.url.02":"tel:866-205-7451","custom.footer.row01.logo.text":"Good Sam Home","custom.footer.row01.text.01":"Blog","custom.footer.row01.url.01":"http://blog.goodsam.com/","custom.footer.row01.text.02":"Careers","custom.footer.row01.url.02":"https://www.campingworldcareers.com/","custom.footer.row01.text.03":"Contact Us","custom.footer.row01.text.toggle":"Click to expand","custom.footer.row01.text.04":"Good Sam","custom.footer.row01.url.04":"https://www.goodsam.com/contact/","custom.footer.row01.text.05":"Camping World","custom.footer.row01.url.05":"https://www.campingworld.com/contact/","custom.footer.row01.text.06":"RV Sales","custom.footer.row01.url.06":"https://rv.campingworld.com/contact","custom.footer.row02.text.01":"Privacy Policy","custom.footer.row02.url.01":"https://www.goodsam.com/privacy-policy.aspx","custom.footer.row02.text.02":"California Privacy Rights","custom.footer.row02.url.02":"https://www.goodsam.com/privacy-policy.aspx#calinevada","custom.footer.row02.text.03":"Investor Relations","custom.footer.row02.url.03":"http://investor.campingworld.com","custom.footer.row02.text.04":"Terms of Use","custom.footer.row02.url.04":"https://www.goodsam.com/terms.aspx","custom.footer.row02.text.05":"Accessibility Commitment","custom.footer.row02.url.05":"https://www.goodsam.com/accessibility-commitment.aspx","custom.footer.row02.text.06":"Team Member Assistance","custom.footer.row02.url.06":"https://www.goodsam.com/helping-hand","custom.footer.social.facebook.text":"Facebook","custom.footer.social.facebook.url":"https://www.facebook.com/GoodSam","custom.footer.social.twitter.text":"Twitter","custom.footer.social.twitter.url":"https://twitter.com/GoodSam","custom.footer.social.youtube.text":"YouTube","custom.footer.social.youtube.url":"https://www.youtube.com/user/goodsamrvers","custom.footer.social.instagram.text":"Instagram","custom.footer.social.instagram.url":"https://www.instagram.com/goodsam/?hl=en","custom.footer.social.pinterest.text":"Pinterest","custom.footer.social.pinterest.url":"https://www.pinterest.com/goodsam/","custom-community-footer-copyright.text":"© {0} Good Sam Enterprises, LLC. All rights reserved."},"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.CustomFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_CustomFooter_footer-wrapper_hp49n_21 {\n background: #474442;\n\n a {\n color: #dfdfdf;\n font-weight: 100;\n\n &:focus,\n &:hover {\n color: #dfdfdf;\n }\n }\n}\n.custom_widget_CustomFooter_sr-only_hp49n_34 {\n position: absolute;\n width: 0.0625rem;\n height: 0.0625rem;\n margin: -0.0625rem;\n padding: 0;\n overflow: hidden;\n clip: rect(0, 0, 0, 0);\n border: 0;\n}\n.custom_widget_CustomFooter_footer_hp49n_21 {\n line-height: 1.25rem;\n /* margin-left: auto;\n\tmargin-right: auto;\n\tpadding-left: $bootstrap-padding;\n\tpadding-right: $bootstrap-padding; */\n}\n.custom_widget_CustomFooter_container_hp49n_52 {\n margin-left: auto;\n margin-right: auto;\n max-width: 73.125rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n}\n.custom_widget_CustomFooter_row_hp49n_60 {\n /* HOTFIX - PSDS-32115 - Remove negative margins to fix mobile display */\n\n &::after {\n clear: both;\n }\n\n &::after,\n &::before {\n content: ' ';\n display: table;\n }\n}\n.custom_widget_CustomFooter_col_hp49n_74 {\n float: left;\n min-height: 0.0625rem;\n padding-left: 0.9375rem;\n padding-right: 0.9375rem;\n position: relative;\n}\n.custom_widget_CustomFooter_col-xs-10_hp49n_82,\n.custom_widget_CustomFooter_col-sm-10_hp49n_83 {\n width: 83.33333333%;\n}\n.custom_widget_CustomFooter_col-xs-12_hp49n_87,\n.custom_widget_CustomFooter_col-sm-4_hp49n_88,\n.custom_widget_CustomFooter_col-sm-12_hp49n_89,\n.custom_widget_CustomFooter_col-md-2_hp49n_90,\n.custom_widget_CustomFooter_col-md-8_hp49n_91,\n.custom_widget_CustomFooter_col-md-10_hp49n_92,\n.custom_widget_CustomFooter_col-md-12_hp49n_93,\n.custom_widget_CustomFooter_col-lg-2_hp49n_94,\n.custom_widget_CustomFooter_col-lg-8_hp49n_95,\n.custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n}\n@media screen and (min-width: 767px) {\n .custom_widget_CustomFooter_col-md-2_hp49n_90 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-8_hp49n_91 {\n width: 66.66666667%;\n }\n\n .custom_widget_CustomFooter_col-md-10_hp49n_92 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-md-12_hp49n_93 {\n width: 100%;\n }\n}\n@media screen and (min-width: 992px) {\n .custom_widget_CustomFooter_col-lg-2_hp49n_94 {\n width: 16.66666667%;\n }\n\n .custom_widget_CustomFooter_col-lg-4_hp49n_123 {\n /* faking it; should be 33.33333333% */\n width: 25%;\n }\n\n .custom_widget_CustomFooter_col-lg-8_hp49n_95 {\n /* faking it; should be 66.66666667% */\n width: 75%;\n }\n\n .custom_widget_CustomFooter_col-lg-10_hp49n_133 {\n width: 83.33333333%;\n }\n\n .custom_widget_CustomFooter_col-lg-12_hp49n_96 {\n width: 100%;\n }\n}\n.custom_widget_CustomFooter_pull-left_hp49n_142 {\n float: left;\n width: 100%;\n\n @media screen and (min-width: 767px) {\n float: none;\n width: auto;\n }\n\n @media screen and (min-width: 992px) {\n float: left;\n }\n}\n.custom_widget_CustomFooter_pad-bottom-20_hp49n_156 {\n padding-bottom: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-20_hp49n_160 {\n padding-top: 1.25rem;\n}\n.custom_widget_CustomFooter_pad-top-30_hp49n_164 {\n padding-top: calc(0.9375rem * 2);\n}\n.custom_widget_CustomFooter_pad-top-40_hp49n_168 {\n @media screen and (min-width: 992px) {\n padding-top: 2.5rem;\n }\n}\n.custom_widget_CustomFooter_margin-left-20_hp49n_174 {\n @media screen and (min-width: 992px) {\n margin-left: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_margin-top-20_hp49n_180 {\n @media screen and (min-width: 992px) {\n margin-top: 1.25rem;\n }\n}\n.custom_widget_CustomFooter_text-center_hp49n_186 {\n text-align: center;\n}\n.custom_widget_CustomFooter_text-right_hp49n_190 {\n text-align: right;\n}\n.custom_widget_CustomFooter_text-smaller_hp49n_194,\n.custom_widget_CustomFooter_text-small_hp49n_194 {\n font-size: 0.75rem;\n}\n.custom_widget_CustomFooter_text-large_hp49n_199 {\n font-size: 1.25rem;\n}\n.custom_widget_CustomFooter_footer-contact_hp49n_203 {\n p {\n display: flex;\n flex-direction: row;\n justify-content: center;\n align-items: center;\n\n @media screen and (min-width: 992px) {\n display: block;\n }\n\n .custom_widget_CustomFooter_text-small_hp49n_194 {\n @media screen and (max-width: 991px) {\n font-size: 1rem;\n }\n }\n }\n\n 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Two smartphones-only one connects with park wifi?","moderationData":{"__ref":"ModerationData:moderation_data:1400784"},"body":"Curious if you have tried assigning the working IP address the the laptop and try to get online. Make sure you turn wifi off on working phone or you will have an ip conflict.

Sad that they aren't willing to reboot the system to try and resolve this. I'm sure the employes are forbidden to touch it.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2014-09-18T10:23:26.000-07:00","lastPublishTime":"2014-09-18T10:23:26.000-07:00","metrics":{"__typename":"MessageMetrics","views":231},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:1400765/message:1400784","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:49":{"__typename":"Rank","id":"rank:49","position":1,"name":"Moderator","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:3029":{"__typename":"User","id":"user:3029","uid":3029,"login":"1492","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2005-04-08T17:15:56.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-10.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:49"},"entityType":"USER","eventPath":"community:feyqc97479/user:3029"},"ModerationData:moderation_data:1400783":{"__typename":"ModerationData","id":"moderation_data:1400783","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1400783":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3029"},"id":"message:1400783","revisionNum":1,"uid":1400783,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:1400765"},"conversation":{"__ref":"Conversation:conversation:1400765"},"subject":"Re: Two smartphones-only one connects with park wifi?","moderationData":{"__ref":"ModerationData:moderation_data:1400783"},"body":"This CG doesn't seem to know anything about routers. So I would find it difficult to believe that they would change the default class C(24-bit) SubNet Mask, nor know anything about it? Can the OP post it here?

Some router firmware will restrict the number of available IPs by default. My Linksys will do this limiting to 50 assignable IPs starting @-.-.-.100, unless changed up to the max allowable based on the mask.

The working phone is being assigned an IP of 192.168.4.104, and non-working 192.168.4.129. That's not much difference? Considering it's a CG?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2014-09-17T16:23:03.000-07:00","lastPublishTime":"2014-09-17T16:23:03.000-07:00","metrics":{"__typename":"MessageMetrics","views":231},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:1400765/message:1400783","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:40":{"__typename":"Rank","id":"rank:40","position":31,"name":"Explorer III","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:201116":{"__typename":"User","id":"user:201116","uid":201116,"login":"bob_nestor","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2005-05-08T17:05:41.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://community.goodsam.com/t5/s/feyqc97479/m_assets/avatars/default/avatar-2.svg?time=1737155183000"},"rank":{"__ref":"Rank:rank:40"},"entityType":"USER","eventPath":"community:feyqc97479/user:201116"},"ModerationData:moderation_data:1400782":{"__typename":"ModerationData","id":"moderation_data:1400782","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1400782":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:201116"},"id":"message:1400782","revisionNum":1,"uid":1400782,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:1400765"},"conversation":{"__ref":"Conversation:conversation:1400765"},"subject":"Re: Two smartphones-only one connects with park wifi?","moderationData":{"__ref":"ModerationData:moderation_data:1400782"},"body":"
1492 wrote:
Shipper wrote:
jamnw wrote:
The issue could also be with the router you are connecting to. Ask the CG manager if they would turn it off and back on. It may just be hung up and need a \"reboot\".

I've had this issue at home before. Rebooting all the devices worked. Especially since you have done the \"forget network\" and reconnected with the same results.

This is a state park with work campers and getting them to do anything tech is almost impossible. I have asked them to reset it, but no luck. One of them said that they hoped for a power outage to reset everything.
;)

Actually, I'd try rebooting the modem which tends to be the bigger culprit with Net access issues than the router. Hopefully, they're not one in the same. The router appears working if assigned an IP address, but indicating no internet.


Not necessarily true. The IP address is assigned in the smart router by DHCP software, the routing to the internet is done in the router with different software. It appears to me the DHCP configuration is serving up an IP address that isn't valid for routing. The phone that works is getting an IP address in a lower half of the range whereas the non-working phone is getting an IP address in the upper half of the range. I'm guessing that whoever configured the netmask for routing in this router is off-by-one and rebooting won't solve the problem. It's a configuration issue in the router.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2014-09-17T15:45:45.000-07:00","lastPublishTime":"2014-09-17T15:45:45.000-07:00","metrics":{"__typename":"MessageMetrics","views":231},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:1400765/message:1400782","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1400781":{"__typename":"ModerationData","id":"moderation_data:1400781","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1400781":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3029"},"id":"message:1400781","revisionNum":1,"uid":1400781,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:1400765"},"conversation":{"__ref":"Conversation:conversation:1400765"},"subject":"Re: Two smartphones-only one connects with park wifi?","moderationData":{"__ref":"ModerationData:moderation_data:1400781"},"body":"
Shipper wrote:
jamnw wrote:
The issue could also be with the router you are connecting to. Ask the CG manager if they would turn it off and back on. It may just be hung up and need a \"reboot\".

I've had this issue at home before. Rebooting all the devices worked. Especially since you have done the \"forget network\" and reconnected with the same results.

This is a state park with work campers and getting them to do anything tech is almost impossible. I have asked them to reset it, but no luck. One of them said that they hoped for a power outage to reset everything.
;)

Actually, I'd try rebooting the modem which tends to be the bigger culprit with Net access issues than the router. Hopefully, they're not one in the same. The router appears working if assigned an IP address, but indicating no internet.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2014-09-17T15:23:53.000-07:00","lastPublishTime":"2014-09-17T15:23:53.000-07:00","metrics":{"__typename":"MessageMetrics","views":231},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:1400765/message:1400781","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1400780":{"__typename":"ModerationData","id":"moderation_data:1400780","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1400780":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:269462"},"id":"message:1400780","revisionNum":1,"uid":1400780,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:1400765"},"conversation":{"__ref":"Conversation:conversation:1400765"},"subject":"Re: Two smartphones-only one connects with park wifi?","moderationData":{"__ref":"ModerationData:moderation_data:1400780"},"body":"
Shipper wrote:
jamnw wrote:
The issue could also be with the router you are connecting to. Ask the CG manager if they would turn it off and back on. It may just be hung up and need a \"reboot\".

I've had this issue at home before. Rebooting all the devices worked. Especially since you have done the \"forget network\" and reconnected with the same results.

This is a state park with work campers and getting them to do anything tech is almost impossible. I have asked them to reset it, but no luck. One of them said that they hoped for a power outage to reset everything.
;)


Too bad you can't \"accidentally\" unplug the power cord!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2014-09-17T12:18:16.000-07:00","lastPublishTime":"2014-09-17T12:18:16.000-07:00","metrics":{"__typename":"MessageMetrics","views":232},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:1400765/message:1400780","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1400779":{"__typename":"ModerationData","id":"moderation_data:1400779","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1400779":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:119602"},"id":"message:1400779","revisionNum":1,"uid":1400779,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:1400765"},"conversation":{"__ref":"Conversation:conversation:1400765"},"subject":"Re: Two smartphones-only one connects with park wifi?","moderationData":{"__ref":"ModerationData:moderation_data:1400779"},"body":"
jamnw wrote:
The issue could also be with the router you are connecting to. Ask the CG manager if they would turn it off and back on. It may just be hung up and need a \"reboot\".

I've had this issue at home before. Rebooting all the devices worked. Especially since you have done the \"forget network\" and reconnected with the same results.

This is a state park with work campers and getting them to do anything tech is almost impossible. I have asked them to reset it, but no luck. One of them said that they hoped for a power outage to reset everything.
;)","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2014-09-17T08:48:14.000-07:00","lastPublishTime":"2014-09-17T08:48:14.000-07:00","metrics":{"__typename":"MessageMetrics","views":231},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:RVTalk/community:feyqc97479board:RVMustHaves/message:1400765/message:1400779","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:1400778":{"__typename":"ModerationData","id":"moderation_data:1400778","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1400778":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:269462"},"id":"message:1400778","revisionNum":1,"uid":1400778,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:RVMustHaves"},"parent":{"__ref":"ForumTopicMessage:message:1400765"},"conversation":{"__ref":"Conversation:conversation:1400765"},"subject":"Re: Two smartphones-only one connects with park wifi?","moderationData":{"__ref":"ModerationData:moderation_data:1400778"},"body":"The issue could also be with the router you are connecting to. Ask the CG manager if they would turn it off and back on. It may just be hung up and need a \"reboot\".

I've had this issue at home before. Rebooting all the devices worked. 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