Bad Customer Service

Dog Folks wrote:

Terryallan wrote:

Dog Folks wrote:
I was in a very non-glamorous service business for 30 years.

Look down at me, or feel superior, if you want, but at $100.00/hour back in the 80's,I got to pick and choose whom I worked for, and then laughed all the way to the bank.

Why would any one look down on a person that knows enough to help them with their problem? Trust me. IF I call you, I need you, and would be grateful for your help.

On another note. ANY honest job a person does that puts food on the table. Is an honorable job. No matter what. No one has the right to look down on a working man. I've done a lot of jobs, a lot of people prolly don't want to do. To feed my family. Proud to do it.

To the OP. It cost a lot less to take the RV to them. They charge extra to come to your house. And may not have the parts needed to fix your problem.

I agree but every once in a while a client acted as if he was better because he was paying me. You know the typical snob.

It was O.K. though, if they did this before billing, the price went up. Secondly,I never took their business again! That was fun. They told me I HAD to take their business! Surprise!

I had a service business years ago and never ran across people like that (snobs). All of my customers were happy to see me, and I appreciated their business. Of course since they're flipping the bill they would have some say how things were done. There were those who didn't pay as promised, but that's a different story.
I would think you would be able to weed out the snobs before even starting a job and not having to give yourself a bad reputation by playing games with the bill.


Maybe some service people hold themselves to a different standard, as I've certainly seen my share of those who don't listen very well and work done is not up to expected standards.