Bad Customer Service

bryris wrote:
Seems that every repair establishment I find is not willing to go out of way at all, doesn't return calls, answers e-mails with bad grammer and punctuation, and incomplete answers. I am having to adjust to just feeling like a number despite the near $100/hr rates being charged.

I've tried to talk to 4 different ones, all the same result.

I've got a guy coming out Monday to do repairs, but only because he was the first I called. No one else has even tried to win the job with any heart. I have over 2k of repairs to have done. They'd rather lose the job than try to accomodate my schedule by coming out on a Sat or meeting me at camper at 5:30pm.

Strange. Must be a very lucrative industry to just be able to pick and choose jobs. I think I am working in the wrong field.

If you are going to complain about bad "grammer", you should get the spelling correct. The proper spelling is "grammar". The sentence in which you complain about bad punctuation has poor sentence structure and an unnecessary comma. People who live in glass houses really need to be careful about throwing stones.
I would run from a business that quoted repairs sight-unseen over the phone or internet and I have no expectation or illusion that I am so important that they will change their work schedules to accommodate me.