Forum Discussion
dpgllg
Aug 02, 2020Explorer
I have a Grand Design Reflection 27RL 5th wheel and I cannot recommend a Grand Design unit to anyone. I have had a whole laundry list of issues with this unit starting at 13 months old. When we purchased I did a lot of research and the one thing that stuck out was the customer service Grand Design provided. Well they were bought out by Winebago and that custome service is gone.
Most RV's are made with the same basic components Lippert Frames, Dometic or Norcold for the fridge, Dometic or Coleman for the AC etc. What used to make Grand Design stand out from the others is the customer service after the sale. That is gone under Winebago.
I cannot even recommend another brand as they are made with the same poor quality items. Until the makers start demanding more in the way of quality from these suppliers things are not going to get any better.
Dave
Most RV's are made with the same basic components Lippert Frames, Dometic or Norcold for the fridge, Dometic or Coleman for the AC etc. What used to make Grand Design stand out from the others is the customer service after the sale. That is gone under Winebago.
I cannot even recommend another brand as they are made with the same poor quality items. Until the makers start demanding more in the way of quality from these suppliers things are not going to get any better.
Dave
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