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Garmin Backup Camera

Buster52
Explorer
Explorer
A couple of months ago I bought an Garmin RV 760 with a wireless BC20 backup camera. I have worked with Garmin to fix the problem, but I cannot get the camera to work. I am wondering if someone else may have had the same problem. I have put power 12v (positive) to the red wire and grounded the black wire. GPS is plugged into power too. All parts are on the same table, so distance is not the problem. I wonder what should have happened if it was working right. Should I see a camera icon without doing anything? I have been told that maybe I have reversed the wires. But do not wanting to try reversing wires, it may damage the camera. Any help will be appreciated.

Buster
8 REPLIES 8

ktmrfs
Explorer II
Explorer II
ok, make sure you use the "docking station" for the RV760 NOT just plugging the usb plug into the back of the RV760. The "docking station" is what recieves the signal from the backup camera.
2011 Keystone Outback 295RE
2004 14' bikehauler with full living quarters
2015.5 Denali 4x4 CC/SB Duramax/Allison
2004.5 Silverado 4x4 CC/SB Duramax/Allison passed on to our Son!

bbaker2001
Explorer
Explorer
had TT for years, now 1 30 5th. thought of installing backup camera and backup lights.
my wife and I have camped for over 44 yrs. never really had an issue backing in. do these units really help, and most of time backing in during daylight.
BB from California
2015 Ram 3500
2001 Cardinal
best friend is my wife ๐Ÿ™‚

STBRetired
Explorer
Explorer
The instructions are available here:
http://static.garmin.com/pumac/BC_20_Install_ML.pdf

Towards the end it tells you how to pair the devices.
1999 Newmar MACA 3796 F53 6.8L
2016 Ford Edge Sport
Roadmaster Sterling A/T with Brake Buddy Select

STBRetired
Explorer
Explorer
Is there a procedure in your documentation that explains the steps to match the camera? I seem to recall that there were in the directions I received. But mine are in the MH which is in storage at the moment. I'll be going to check on it one day this week, so if you don't have a solution i will get the installation manual I have.

Garmin obviously knows the ID number for the devices, so it should be able to preload them without actually hooking them up.

One quick thought. Do you have the BlueTooth enabled? I'm not sure if the camera needs it but mine is on because I link to my phone.
1999 Newmar MACA 3796 F53 6.8L
2016 Ford Edge Sport
Roadmaster Sterling A/T with Brake Buddy Select

Buster52
Explorer
Explorer
When I bought my Garmin RV 760 it came as a kit with the backup camera. I sent it back to Garmin to make sure it was working. They said they matched it and it was working. Funny thing they sent back a new camera that had never been used. How did they match something they didn't use?

STBRetired
Explorer
Explorer
Look at the back of the unit, at the small module where the power cord plugs in. Make sure it says BC20 on it. That has the receiver for the camera. I have a DEZL760 and had t swap out that module when I added the BC20 backup camera. As soon as the camera is powered up, the picture appears on the 760. I can then switch back and forth between camera and GPS.
1999 Newmar MACA 3796 F53 6.8L
2016 Ford Edge Sport
Roadmaster Sterling A/T with Brake Buddy Select

chuckbear
Explorer
Explorer
OK, Maybe a silly question, but you do have the RV version of the 760? Chuck

TomHaycraft
Explorer
Explorer
As soon as I powered up the camera, the image appeared on the GPS screen. After that, I am able to toggle back and forth between camera and GPS details.
2013 Silverado 3500HD - Duramax/Allison - CC, long bed, SRW, 2WD
2017 Grand Design Reflection 303RLS - TST 507 TPMS