How Sad

bguy wrote:
This brought tears to my eyes

https://www.msn.com/en-ca/news/canada/woman-upset-by-humiliation-and-shame-at-dartmouth-campground/ar-AAFemnT?li=AAggFp5

I feel that the campground owner really tried to make amends, though!

The obvious solution was for the Ex to book the site then take off. But of course they did not think of that.
Or she could have purchased a VISA Debit card (pre paid) in her name.

I don't get what the problem with her Debit Card is, I use my Debit Card as Credit 99.9% of the time, I use it to make any credit card purchase.

wa8yxm wrote:
Or she could have purchased a VISA Debit card (pre paid) in her name.

Actually she couldn't. She has a debit card, but they wouldn't let her use it. They required a Credit Card in her name.

The last time I rented a car, they wouldn't let me use a debit card, had to be a credit card.

-Michael

The fact that it was a debit card had nothing to do with it. The problem lay in the fact that it wasn't her card, whether credit or debit. The person behind the counter got lost in minutia and blindly followed the rules.

I think the campground owner did her best to resolve the problem after she became aware of it. It is sad to see a little girl be disappointed, but the lady who made the original reservation should have ensured that her lack of a credit card would not be a problem. I have experienced many situations when renting a car or booking a hotel room required a credit card, debit cards for some reason were not acceptable.

SARGUY wrote:
I think the campground owner did her best to resolve the problem after she became aware of it. It is sad to see a little girl be disappointed, but the lady who made the original reservation should have ensured that her lack of a credit card would not be a problem. I have experienced many situations when renting a car or booking a hotel room required a credit card, debit cards for some reason were not acceptable.

Egads!! It wasn't the debit card or credit card!! Read and understand:

"But things went awry when she tried to pay for the booking with her ex-husband's credit card. A staff person informed her that the card had to be in the name of the person who made the booking."

fj12ryder wrote:
Egads!! It wasn't the debit card or credit card!! Read and understand:

"But things went awry when she tried to pay for the booking with her ex-husband's credit card. A staff person informed her that the card had to be in the name of the person who made the booking."

I did read and understand:

MSN.com wrote:
She called the campground ahead of time to book a site and learned that her Visa debit card would not be accepted, but that she could pay on location with a credit card when she got there.

If I was told my debit card wouldn't be accepted, but I could pay with a Credit Card and the only credit card I had access to was an ex that was willing to help, I wouldn't think anything of it.

It is great the owner tried to make things right. I see that lots of times, "we are sorry we messed up, here's a coupon". What counts is what is done then and there. No way would I go back to a campground that ruined my vacation. If the owner really wants to do something nice to make up for it, the owner could book her and her daughter an all expenses paid vacation at a campground that won't try to humiliate her.

-Michael

article wrote:
CBC agreed not to use Kristi's last name, as she says her family has received threats since the incident. There's also been an online backlash against the business.

Sounds to me that the owner had a policy that was more strictly enforced than she intended/realized. So for that she and her family get threatened. It was an unfortunate misunderstanding, but given the times we live in, people can be real ugly.

They don't want debit cards for this purpose because there's no way to tell if there's $10,000 or $5 in the account.