La Mesa RV San Diego

atwowheelguy wrote:

jeeperdude10 wrote:
It definitely makes a difference where you go for service. I took my 2011 Chateau to CW in Woodstock, Georgia to have Maxxair covers installed....they installed by screwing DIRECTLY to my roof...yep 12 holes in roof I do not need or want...but I have. Upon calling CW and getting a call back I was offered a 'one time leak test', boy how generous. I am not concerned about leaks (at this time) but more of compromise of roof material over the years as all the STUFF accumulates and not being able to be washed/cleaned properly. Oh well....so it goes.
Me take ANYTHING to CW.....not NO but HECK NO!!
Still looking for a reputable shop-other than my knuckle busting self.

Apalachee RV Center, Inc.
Auburn, GA

http://www.rvservicereviews.com/ReviewDetails.asp?Submit=&FacilityID=694&State=GA&Search=&CategoryID=

I agree. I have used them on several issues, and they have done excellent work. I think they may ultimately charge a little more than other shops, but if the work is done correctly the first time, it is worth it.

jeeperdude10 wrote:
It definitely makes a difference where you go for service. I took my 2011 Chateau to CW in Woodstock, Georgia to have Maxxair covers installed....they installed by screwing DIRECTLY to my roof...yep 12 holes in roof I do not need or want...but I have. Upon calling CW and getting a call back I was offered a 'one time leak test', boy how generous. I am not concerned about leaks (at this time) but more of compromise of roof material over the years as all the STUFF accumulates and not being able to be washed/cleaned properly. Oh well....so it goes.
Me take ANYTHING to CW.....not NO but HECK NO!!
Still looking for a reputable shop-other than my knuckle busting self.

"Primitive Petes" can be anywhere - at any business!..:(

Working at Mickey D's or Taco Bell one week, RV Tech or mounting tires at Costco the next.

*YOUR* job is to be skeptical/doubtful of the skill level of *ANY* "RV Tech" or tire guy at Costo, etc.

Don't drink the service mgr's Kool Aide - check on the guy doing the work!

Watch - Ex: tire/wheel mounters with impact wrenches.

Ask - "Gee...ahhhh...how do you plan to install the vent covers?"

Play a polite dummy: "Show me, please!"

Don't hesitate to call a halt or discuss the job if you're not happy!

Good possibility you know more -or have more hands-on experience- than the guy doing the job.

Plus - It's *YOUR* RV/car/truck he's working on!..:W


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ol Bombero-JC wrote:

wood207 wrote:
FIRST thing this morning I received a call from Mr. Javier Castro, Corporate and Customer Affairs Officer for LaMesa RV. He patiently listened to my concerns. He left me with the feeling that LaMesa RV is VERY interested in resolving all customer issues. I applaud Mr. Castro for his professionalism, his time, and LaMesa RV's corporate actions.

Some / most / all (?) of us could have achieved the same result without starting a rant/thread on an Internet forum..:S

~

Reread the original post... never got a call back until after his post on this forum...

jeeperdude10 wrote:
It definitely makes a difference where you go for service. I took my 2011 Chateau to CW in Woodstock, Georgia to have Maxxair covers installed....they installed by screwing DIRECTLY to my roof...yep 12 holes in roof I do not need or want...but I have. Upon calling CW and getting a call back I was offered a 'one time leak test', boy how generous. I am not concerned about leaks (at this time) but more of compromise of roof material over the years as all the STUFF accumulates and not being able to be washed/cleaned properly. Oh well....so it goes.
Me take ANYTHING to CW.....not NO but HECK NO!!
Still looking for a reputable shop-other than my knuckle busting self.

Apalachee RV Center, Inc.
Auburn, GA

http://www.rvservicereviews.com/ReviewDetails.asp?Submit=&FacilityID=694&State=GA&Search=&CategoryID=

Westend, I did and they did....have them sitting in garage as we speak. Planning on doing this very soon... Thank goodness I keep it under a shed, so weather is not of issue. Thanks for the advise on using Eternabond, I figured I'd goop/fill holes with caulk and then overlay the Eternabond. Guess the best way would to do a 'picture frame' thing rather than just covering the plugs, huh!?

jeeperdude10 wrote:
It definitely makes a difference where you go for service. I took my 2011 Chateau to CW in Woodstock, Georgia to have Maxxair covers installed....they installed by screwing DIRECTLY to my roof...yep 12 holes in roof I do not need or want...but I have. Upon calling CW and getting a call back I was offered a 'one time leak test', boy how generous. I am not concerned about leaks (at this time) but more of compromise of roof material over the years as all the STUFF accumulates and not being able to be washed/cleaned properly. Oh well....so it goes.
Me take ANYTHING to CW.....not NO but HECK NO!!
Still looking for a reputable shop-other than my knuckle busting self.

I'd call Maxair and I would bet they ship you new mounting brackets at no charge. The brackets attach to your vent (as you may be aware). The holes can be covered with Eternabond and you'll never have to worry about that area, it will be stronger than your original roof.

It definitely makes a difference where you go for service. I took my 2011 Chateau to CW in Woodstock, Georgia to have Maxxair covers installed....they installed by screwing DIRECTLY to my roof...yep 12 holes in roof I do not need or want...but I have. Upon calling CW and getting a call back I was offered a 'one time leak test', boy how generous. I am not concerned about leaks (at this time) but more of compromise of roof material over the years as all the STUFF accumulates and not being able to be washed/cleaned properly. Oh well....so it goes.
Me take ANYTHING to CW.....not NO but HECK NO!!
Still looking for a reputable shop-other than my knuckle busting self.

Interesting - I go to Camping World to fix things that LaMesa messed up! Not that CW is perfect either but at least civil people to deal with. I did have one great guy at LaMesa, however....Joseph. But he got promoted and out of the loop.

For what it is worth we have had a very positive experience with La Mesa RV in Tucson. I went in to buy our Nexus Class C after it popped up on the internet. I was satisfied with the deal we negotiated, got exactly what I wanted at a good price, they treated us well and made money.

Their service department has been excellent on the two occasions we used them, one being to clean up after Camping Worlds botched attempt to repair our water heater. I went in initially prepared to be disappointed and/or frustrated with the buying/service experience and was pleasantly surprised.

:C

I had serious issues with LaMesa in Tucson and refuse to go back there - I also talked to Mr. Castro at one point and he was quite a gentleman -- but issues never got resolved as Tucson operation was totally indifferent in living up to their end of things.

Would not go back there or recommend them for anything.