Rating RV Parks Internet Connections

docj wrote:

djgarcia wrote:

RV parks use Tengo because it is cheap:(:(:( What a total waste of money:(:( You would think that RV Resorts would figure out that in the long using Tengo will come back and bite them on their financial butt:):)

Although I'm no defender of Tengonet I do know a bit about their business model. Part of their image problem comes from the fact that they have not be requiring that RV parks buy backhaul capability commensurate with their anticipated data needs. Tengo can design and install an absolutely first-rate network in the park, but if the owner connects it to an undersized pipe to the internet it will appear to users as if the Tengo system doesn't work properly.

IMHO there are owners who back away from what they see as high monthly costs associated with purchasing adequate backhaul capacity and there are those whose parks are in places where adequate capacity can't be bought for any price. As a result there are quite a few parks with great internal wifi systems that provide customers horrible internet connections.

As an administrator of RVParkReviews.com I can truthfully say that poor wifi is the #1 most frequent complaint by RVers. Maybe when park owners realize that they might be better off ditching mediocre cable channels in exchange for decent wifi, we might see some improvement in the situation. Some CG owners are beginning to get the message. We're at a small, family-owned park in Canada where the young owners pay quite a bit to get excellent wifi in a very rural area. They get lots of business referrals as a result of it.

You bring a very interesting and needed perspective to this issue. Thanks.

My guess is that many park owners are "Hobby-ist businesspeople" retired folks that may not be comfortable with technology and have opted for a cheap slow system just to be able to put "Free WiFi" in their promotional media.

It's good to hear that this is a big issue at RVpark Reviews. Now hopefully GSE and the Big Red Book will catch on.