I agree new axles are not stepping up, it's not fixing the problem. Email after email and this is the fix I am getting from them, I am happy I'm getting this much. I sent picture after picture along with every measurement you could take showing the axles are not centered due to the hangers. They wanted to blame it on the axles and put it on the manufacturer but the measurements proved otherwise. The quick and cheapest fix was putting a wider axle to eliminate the rubbing. I guess the positive note is I will be getting new axles that will replace the defective ones that were causing my tire wear. Actually more than I expected when I contacted them. This spring when I look to buy my new trailer I will be looking in a different direction.