2004 Four Winds Hurricane power issues

Hello, I have a 2004 Hurricane 30q, it has been great so far, but I am having issues now. The batteries are not charging with the generator or the engine. I went to my local auto parts store and got 2 new batteries, I took a picture of how they are set up and replaced them and reconnected them the same way the others were. I went into the coach and I still do not have any power. If I run the generator, everything works, ac, microwave, and anything else. So I returned the batteries figuring that was not the problem. But here is my question, at the entrance is the chassis and coach buttons, I disconnect them and the lights go off. I connect the chassis and it lights up green, but.....the coach lights up red, I don't know if it always did that or not, or is that telling me something is wrong, I just cant see it being lit red as a good thing when the other is green and there are not any problems.

I took it to camping world today, and I have a feeling I will be raped, they will do diagnostics for an hourly rate, but I am wondering if it has something to do with that coach button or its a indication of what is wrong I could point them in the right direction in the first 10 minutes instead of the first 3 hours!

anyone else know if it illuminates red all the time or was it green at one time.


Thanks

Jeff