Forum Discussion

socal's avatar
socal
Explorer
May 18, 2013

hot water heater

Hello,
Have a 2013 bigfoot 21 foot travel trailer. When I turned my hot water heater on heater would ignite but then go out out after 5 minutes and not come back on. When I try to relight nothing happens. Water not hot. Propane to other appliances working fine. Of course in my manuals manufacture did not include the info on the hot water heater. cant go back to dealer because they are 2500 miles away. Advice please in trouble shooting. Thanks.

David
Monroe, Michigan
  • socal's avatar
    socal
    Explorer
    May 18, 2013
    Problem solved. The bypass line closed not allowing hot water to leave tank and was getting only cold water. Opened line and Wa-laa, hot shower and igniter came on operating as designed

    David
    Monroe Michigan
  • turbopilot51's avatar
    turbopilot51
    Explorer
    May 18, 2013
    Go outside and open the water heater access panel. There you should find the manufacture and model number. Then go online and download the manual for your particular model. Also, contact Bigfoot and ask them who in your local area is approved for warranty work.
  • ScottnSherrie's avatar
    ScottnSherrie
    Explorer
    May 18, 2013
    Are you plugged into shore power? If voltage is low the water heater control board won't work.
  • RetSgt7114's avatar
    RetSgt7114
    Explorer
    May 18, 2013
    socal wrote:
    Hello,
    Have a 2013 bigfoot 21 foot travel trailer. When I turned my hot water heater on heater would ignite but then go out out after 5 minutes and not come back on. When I try to relight nothing happens. Water not hot. Propane to other appliances working fine. Of course in my manuals manufacture did not include the info on the hot water heater. cant go back to dealer because they are 2500 miles away. Advice please in trouble shooting. Thanks.

    David
    Monroe, Michigan


    I'm having the same problem with my Suburban water heater.
  • skipnchar's avatar
    skipnchar
    Explorer
    May 18, 2013
    Your cold water heater is guaranteed by it's manufacturer not your RV dealer and the CLOSEST RV repair facility would be able to repair it under warranty. Not many live 2500 miles from the nearest RV dealer. In a worst case situation you MIGHT have to pay for it then get reimbursed for the repair but if that is the case, call the manufacturer (Atwood or Suburban) and get prior authorization to avoid issues later. :)
    Good luck / Skip
    http://www.atwoodmobile.com/water-heaters.asp

    http://www.suburbanwaterheater.net/

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