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PPL Motorhome Parts - Good Response

Dave_H_M
Explorer II
Explorer II
I ordered a vacuum breaker for my Dometic/Sealand toilet from PPL. It came in the correct part number package but the wrong part was enclosed. i got the one for the toilet with the wand.

I called them and within three days the correct one arrived.

Good response, but when you get the wrong part in the right package up front, I don't know. :h Bottom line is that they mad it right on a timely basis.
8 REPLIES 8

John_Joey
Explorer
Explorer
Put me in the yes column for being happy with their parts service center. Recently bought a surge protector from them, got here early, well packaged, and an e-mail later asking me if I was happy. What more could you ask for.
Thereโ€™s no fool, like an old fool.

TXiceman
Explorer II
Explorer II
PPL and RV Upgrades are both top notch when ordering parts. Also had good service from Adventure RV and Tweetys. These are the 4 that I check for RV supplies.

Ken
Amateur Radio Operator.
2023 Cougar 22MLS, toted with a 2022, F150, 3.5L EcoBoost, Crewcab, Max Tow, FORMER Full Time RVer. Travel with a standard schnauzer and a Timneh African Gray parrot

Dave_H_M
Explorer II
Explorer II
Biscuit, Nope the first one for a wand was wide open for the wand hook up.

The second one did not even have a stub. Just like the original.

Bill_Diana
Explorer
Explorer
Always more than satisfied with their online shopping. Also, when calling for tech support they have always been helpful. Their prices are very competitive and many times they beat all others.

Old-Biscuit
Explorer III
Explorer III
Did you look at the vacuum breaker closely and compare it to yours.

Most models that have a 'wand' use the SAME vacuum breaker.
The 'stub' that thee wand goes on is plugged on non-wand and just has to be opened by cutting end off

PPL does a good job and has some of the best pricing
Is it time for your medication or mine?


2007 DODGE 3500 QC SRW 5.9L CTD In-Bed 'quiet gen'
2007 HitchHiker II 32.5 UKTG 2000W Xantex Inverter
US NAVY------USS Decatur DDG31

Dutch_12078
Explorer II
Explorer II
If the part was ordered online, it was shipped from a Stag-Parkway warehouse, not directly from PPL.
Dutch
2001 GBM Landau 34' Class A
F53 chassis, Triton V10, TST TPMS
Bigfoot Automatic Leveling System
2011 Toyota RAV4 4WD/Remco pump
ReadyBrute Elite tow bar/Blue Ox baseplate

wolfe10
Explorer
Explorer
Unless PPL repackaged the vacuum break, the problem could have occurred with any RV parts dealer.

Agree PPL runs a quality organization.
Brett Wolfe
Ex: 2003 Alpine 38'FDDS
Ex: 1997 Safari 35'
Ex: 1993 Foretravel U240

Diesel RV Club:http://www.dieselrvclub.org/

LynnandCarol
Explorer
Explorer
We have always had good luck with them! And said luck because it is sometimes a roll of the dice with these companies. For years good service and then that one particular order goes south.