Travel'r awning issue

[schwartzworld]

We have a Carefree of Colorado Travel'r awning. It went out but didn't come back in. No noise, nothing. I got a ladder and I was able to turn the tube while my wife hit the button. It then very slowly went in. I called Carefree and they gave me some trouble shooting to do. I hooked the motor right to a cordless drill battery and it went in and out very quickly. The battery was an 18 volt which Carefree said was OK. Being higher than 12 volts it should move quickly. I checked the voltage at the wires to the motor. With the switch in either direction we had 12.45 volts. At the switch I had the same voltage. Battery water was checked, it's at the correct level.

Any ideas why it stuck out? I can run it out half way and it will come back in. Haven't tried all the way yet. Could the motor still be bad? If they would send me one under warranty I think I have enough people to help me change it out.

Thanks

Fred

[schwartzworld]

wing_zealot wrote:
If it runs in and out when hooked directly to a battery it's probably not the motor. You measured voltage at the switch as 12.45 v, but the thing is we don't know how many amps you're getting. Have you tried it while hooked to shore power?

Forgot that detail, we were on shore power.

[j-d]

At least you got the awning stowed and it seems the EXPENSIVE motor is good. Did Carefree give you trobleshooting instructions over the phone or are they on a webpage somewhere? If you can tell or show us what CF said to do, maybe we can help.

Is there a Wiring Diagram?

Usually what those small motors (entry steps, power windows, awnings) do is reverse two wires electrically. Say he two wires on the motor are Red and Green. To go one way, Red is Positive, Green is Negative. To go the opposite way, Red would be Negative and Green would be Positive. That may be accomplished simply in a Switch, or with Relay(s). It'd help to know how CF wanted it done, and to hope the RV builder did it that way.

[wing_zealot]

If it runs in and out when hooked directly to a battery it's probably not the motor. You measured voltage at the switch as 12.45 v, but the thing is we don't know how many amps you're getting. Have you tried it while hooked to shore power?