Read from their warranty. There seems to be a catch 22. First they state full refund FOR ANY CU, then they state after 90 days on NEW cooling units part and shipping only. Why are they no honoring either of the warranty terms? You state 2nd unit that failed. Does that mean you have had 2 new units from them? Doug
There will be a full refund for any cooling unit purchased from RV Cooling Unit Warehouse, if it fails to preform as we have stated.
All RV cooling units carry a 3 years replacement for any cooling problem and a limited 5 year replacment for leaks pro-rated, also will have the option for an extended warranty for 10 years. This does not apply to the ACDC models.
All returns, other than core returns, for a refund must be in writing and emailed sent prior to any refunds
Brand-new cooling unit Warranty covers:
Side by Side Dometics & 4 Door Norcolds are 90 days labor, Parts, and Shipping---After 90 Days, Parts and Shipping only.
Labor amount paid: $50/hr x 4/hr=$200.
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Standard size Dometic & Norcold 90 Days Labor, Parts, and Shipping. After 90 Days Parts and shipping Only.
