2016 RAM 3500 Homelink Issues
Last month I traded 04 RAM 2500 for a brand new (last one on the lot) 2016 RAM 3500 Laramie DRW. I am ready to tear the Homelink unit out and chuck it as far as I can. I have an attached garage a...
Forum Discussion
vonzoog wrote:
I have tried Homelink.com. They have great video for programming, but no troubleshooting or tech support.
My question is how can so many Rams work perfectly and mine does not. Seems to me the unit should be replaced. I have not been able to convince the dealership of that possibility at this time. Although they are working with me on this, it just may take some more time.
Call your dealer and tell them you would like to open a STAR case on this issue. If the dealer balks call Ram Customer care and start a case yourself. The dealer should at least remove and inspect the unit to verify the antenna is connected correctly and not damaged! Their statement "they have no way of testing the unit and are not sure they can replace the unit without a way to justify replacement" is total BS.
Don
