gat75
Oct 07, 2014Explorer
ATTENTION ALL DURAMAX OWNERS
Just chg engine oil & filter in my 2009 D/A GMC 2500. Truck has 60,000 miles, purchased new the week before Thanksgiving in 2009.
* Poured in 10.5 qts of oil, (as I always have, per owner's manual)
* Checked oil before startup & found that level indicator was missing from end of steel cable on dipstick.
* Took to local GM dealer
* Was told that dipstick appeared to be broken off & lodged at bottom of dipstick tube.
* SERVICE WRITER told me that broken dipstick WAS NOT covered by GM's 5-year, 100,000 warranty.
* Diesel Mechanic said that tranny would need removal before oil pan could be removed (if piece had fell into pan).
* Mechanic said it would be 19 hours labor to retrieve the piece.
* I then went & read the warranty, it states that THE COMPLETE ENGINE ASSEMBLY IS COVERED BY THE WARRANTY.
* Went back to dealer, they agreed to fix truck.
* Will report back when I get truck back from shop.
* Found out that this is more common than you think. The level indicator is crimped onto the end of the steel cable.
* Poured in 10.5 qts of oil, (as I always have, per owner's manual)
* Checked oil before startup & found that level indicator was missing from end of steel cable on dipstick.
* Took to local GM dealer
* Was told that dipstick appeared to be broken off & lodged at bottom of dipstick tube.
* SERVICE WRITER told me that broken dipstick WAS NOT covered by GM's 5-year, 100,000 warranty.
* Diesel Mechanic said that tranny would need removal before oil pan could be removed (if piece had fell into pan).
* Mechanic said it would be 19 hours labor to retrieve the piece.
* I then went & read the warranty, it states that THE COMPLETE ENGINE ASSEMBLY IS COVERED BY THE WARRANTY.
* Went back to dealer, they agreed to fix truck.
* Will report back when I get truck back from shop.
* Found out that this is more common than you think. The level indicator is crimped onto the end of the steel cable.